• Resolved gbwaye

    (@gbwaye)


    When I installed 5.0.0 and also 5.0.1 my images disappeared in night mode along with text. I had to roll back to 4.2.9 which is working perfectly. I won’t be updating the install again until the issues are hopefully corrected?!

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Toukir Hossain

    (@toukirwpdev)

    We apologize for the inconvenience. Our team is working on it to fix the issue. We will notify you once the issue is resolved.

    Thanks for your understanding and patience!

    To follow – I have the same issue and roll back too to the 4.2.9 version. Thanks

    Same with my site, keep checking in here for any updates

    [URL removed by moderator]

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Hello @dragondefeu76 and @toby963,

    We’re sorry for the trouble. Our team is currently working on fixing the issue. We’ll let you know as soon as it’s resolved. Thank you for your understanding and patience!

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Hello?@dragondefeu76?and?@toby963,

    We’ve just released version?v5.0.2?of the plugin. This version will fix problems with images when using dark mode. Please update your plugin to the latest version and give it a try. If you encounter any issues, don’t hesitate to reach out.

    Thread Starter gbwaye

    (@gbwaye)

    I updated to 5.0.2 and while the images were fine now, the background remains white in day and night. I rolled it back to 4.2.9 again as it’s working.

    Toby963

    (@toby963)

    Hi

    I updated it to o the latest version 5.0.2 on a Staging Site and there are a couple of things, just boarder’s around call me buttons nothing serious, I can sort them out, sorry that you have had all this grief, with a great Plugin, once you get all the bugs sorted your Plugin will be even better.

    Thanks  

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Hello @gbwaye,

    Can you please make a video recording to show us the problem you’re experiencing? Also, share your site’s URL where you’ve updated the plugin. This will help us understand the issue better.

    @toby963 – Thanks for your positive reply. Could you please create a screen-recorded video demonstrating the bug you encountered with the latest version of our plugin? This will greatly assist us in identifying and fixing any issues that our users may face.

    Thread Starter gbwaye

    (@gbwaye)

    I applied the update again and the results were better than last time. There’s no white background. There’s a couple of headings that turn black on black and a video disappears. This is what it looks like before and after applying the update: https://youtu.be/s8jTrQGoFx0

    Thread Starter gbwaye

    (@gbwaye)

    Just tried it on my iphone and night mode is still white. Gonna have to roll it back again. ??

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Hello @gbwaye,

    Could you share a screen-recorded video with the iPhone? And please share the device details of your iPhone.
    If your website has any caching plugins, please clear the cache and perform a hard reload of your site’s page?(Ctrl+F5). Then, try using the latest version of our plugin again.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Since we haven’t heard back from you, we’re assuming that the issue has been resolved. We’re marking this thread as resolved now.

    If you require further assistance, please feel free to open a new thread.

    Good Day!

Viewing 12 replies - 1 through 12 (of 12 total)
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