Rounding Errors

  • Resolved squiggz

    (@squiggz)


    4 years, 1 month ago

    Hey there,

    The total sum in POS differs ofter by 1-3 cents.
    This leads to inconsistency in my accounting.

    “Normal” Woocommerce Orders do not have that issue

    Order Details
Product
Total
Canoptek Wraiths (49-14)
€42,49
BLOOD BOWL: MIDDENHEIM MAULERS TEAM
€35,00
Yu-Gi-Oh! Legendary Decks 2
€30,00
BLOOD BOWL: THE DOOM LORDS (200-47)
€30,00
Star Wars: X-Wing 2.Ed. - Leichtes Shuttle der Xi-Klasse ? Erweiterungspack DE
€28,91
Star Wars: X-Wing 2.Ed. - Leichtes Shuttle der Xi-Klasse ? Erweiterungspack DE
€28,91
BLOOD BOWL TROLL (200-24)
€20,00
Star Wars: X-Wing 2.Ed. - TIE-x1-Turboj?ger ? Erweiterungspack DE
€20,00
Subtotal
€235,31
Includes Taxes
Total
€235,30

    ————
    49,49 should be 49,50
    28,91 should be 28,91

    • This topic was modified 4 years, 1 month ago by squiggz.
    • This topic was modified 4 years, 1 month ago by squiggz.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bizswoop

    (@bizswoop)

    Thanks for reaching out about Rounding in the POS.

    A quick note, the POS calculations use the WooCommerce API and rounding has been a topic of discussion for a long time with WooCommerce, being a few cents off depending on various settings, especially when taxes are calculated. We’d be happy to review the specific use case of your settings and understand if the API can be optimized for the calculations. If not, flag to the team.

    For us to investigate further, can you provide the following information:

    – what is the product price with number of decimals
    – How many decimals do you support under WooCommerce currency settings
    – What tax settings do you define inclusive/exclusive,
    – what is the tax rate that should be applied,
    – what is the total tax amount that was calculated in Woo vs POS vs the total tax amount that you were expecting?

    Finally, can you trigger a full debug report of your setup.

    To send us the log, let’s do the following:

    POS > Settings > Debug tab

    Enable developer mode for debugging. Save changes.

    Now go and launch a POS Station. Once the POS loads.

    Click the upper left main menu. Select Support.

    Under Support. Fill out the form, make sure to the option ‘Send POS system report’ is enabled. Click Send

    The debugs will send to us and create a support ticket. Also include in the support ticket the information above, or post here. We’d be happy to review further.

    Don’t forget to go back and disable the debugging mode on the POS settings, as the debugging may impact performance of the POS.

    Thread Starter squiggz

    (@squiggz)

    Thanks for you support!

    – what is the product price with number of decimals
    this example: 28,90 ( incl. Tax, as defined in WooCommerce )
    Pos does change it to:
    28.905099999999997

    – How many decimals do you support under WooCommerce currency settings
    2

    – What tax settings do you define inclusive/exclusive,
    inclusive

    – what is the tax rate that should be applied,
    in this case 19% ( other products might have 7% )

    – what is the total tax amount that was calculated in Woo vs POS vs the total tax amount that you were expecting?
    19%: 28.90 = 4,6142857
    POS: 4,62

    I will send the debug form directly to the support Team

    Thread Starter squiggz

    (@squiggz)

    After testing the offered Beta Version 2.3.3 the rounding error is fixed.

    Thanks a lot!

    Plugin Author bizswoop

    (@bizswoop)

    Great! Thanks for the follow-up confirmation.

Viewing 4 replies - 1 through 4 (of 4 total)
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