Royal Addons Conflicting Cart Checkout Button

  • Resolved rubblejockey

    (@rubblejockey)


    1 year, 4 months ago

    I’m having an issue where the Proceed to Checkout button is missing from the /cart page. I’m using Woodmart theme, built with Elementor. The cart page is using the [woocommerce_cart] shortcode in theme editor currently. When I switch it to edit with Elementor, I can see suddenly the checkout button appears in editor on the right side. But when I preview or publish the page, that whole section is missing. I’ve checked the CSS and button isn’t even in there.

    When I disable Royal Addons, the checkout button appears.

    I even tried toggling off all features in Royal Addons when the plugin is enabled, and the checkout button still doesn’t show. The only thing that makes the checkout button appear is when I deactivate the plugin.

    Any help please

    Aaron

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter rubblejockey

    (@rubblejockey)

    Can I get some help pretty please?

    Aaron

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

    Thread Starter rubblejockey

    (@rubblejockey)

    I did what you asked, now I wait for help.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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