• Resolved coverman

    (@coverman)


    I have a gallery, using the Royal Addons plugin in Elementor Free. But when I click an image and the lightbox opens up, I don’t see the arrows for the navigation. It just shows something that looks like EO94 and EO95 instead of the left and right arrows.
    Any idea how to fix this?

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Coverman
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

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