Royal Elementor Addons Mega Menu stopped working.

  • Resolved maggslow

    (@maggslow)


    8 months ago

    Mega Menu was working fine a few days ago, but just noticed yesterday (3.28.24) that it is not working properly. It will only show in preview mode. I have deactivated the plugin, and reactivated it. No luck at getting it to work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

    i have the same problem

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,

    Please follow the instructions provided above as well.

    Kind Regards

    Givi

Viewing 3 replies - 1 through 3 (of 3 total)
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