Royal Elementor Cannot Edit / create pages

  • I’m experiencing issues with Royal Elementor Addons today. Whenever I try to create or edit a page, the entire layout shifts to one side of the screen, and everything appears as black and white boxes. I can’t click to add or remove sections, and the only message displayed above the boxes is: “Drag widget here.”

    When I deactivate the addon, everything works fine and functions as normal. I suspect this issue might be related to the recent WordPress/Elementor update.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

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