Royal Mail Click & Drop Integration disabled
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We have been using Royal mail drag and drop integration successfully with Woo-commerce for a while now, However, since last week we updated woo commerce and this has stopped working.
Your store is successfully connected with Click & Drop when the status icon turns green.
We have tried unusefully to reconnect, I originally thought it might be a plugin conflict blocking this but we have tried disabling all the plugins apart from woo commerce.
Is there anything you can think of that I can look at that might be blocking the end the app from accessing the orders ?
Many thanks in advance for any suggestions
Viewing 10 replies - 1 through 10 (of 10 total)
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Many thanks response, see below.
WordPress environment WordPress address (URL): https://www.ditsypet.co.uk Site address (URL): https://www.ditsypet.co.uk WooCommerce version: 5.6.0 WooCommerce REST API package: 5.6.0 /home/ditsypetco/public_html/wp-content/plugins/woocommerce/includes WooCommerce Blocks package: 5.5.1 /home/ditsypetco/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/ Action Scheduler package: 3.2.1 /home/ditsypetco/public_html/wp-content/plugins/woocommerce/packages/action-scheduler WooCommerce Admin package: 2.5.1 /home/ditsypetco/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin Log directory writable: /home/ditsypetco/public_html/wp-content/uploads/wc-logs/ WordPress version: 5.8 WordPress multisite: – WordPress memory limit: 1 GB WordPress debug mode: – WordPress cron: Language: en_GB External object cache: Server environment Server info: LiteSpeed PHP version: 7.4.22 PHP post max size: 64 MB PHP time limit: 300 PHP max input vars: 10000 cURL version: 7.71.0, OpenSSL/1.1.1d SUHOSIN installed: – MySQL version: 5.5.5-10.3.30-MariaDB-cll-lve Max upload size: 64 MB Default timezone is UTC: fsockopen/cURL: SoapClient: DOMDocument: GZip: Multibyte string: Remote post: Remote get: Database WooCommerce database version: 5.6.0 Database prefix wp_ditsy_ Total Database Size 479.63MB Database Data Size 266.69MB Database Index Size 212.94MB wp_ditsy_woocommerce_sessions Data: 2.02MB + Index: 0.05MB + Engine InnoDB wp_ditsy_woocommerce_api_keys Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ditsy_woocommerce_attribute_taxonomies Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ditsy_woocommerce_downloadable_product_permissions Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_ditsy_woocommerce_order_items Data: 5.52MB + Index: 2.52MB + Engine InnoDB wp_ditsy_woocommerce_order_itemmeta Data: 39.58MB + Index: 36.13MB + Engine InnoDB wp_ditsy_woocommerce_tax_rates Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_ditsy_woocommerce_tax_rate_locations 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product 512 product_variation 2150 promobox 5 revision 30 shop_coupon 101 shop_order 25948 shop_order_refund 730 slideshow 25 wapl 1 wdf_scan 1 wdf_scan_item 2 wdi_instagram 1 wooframework 100 _pods_field 2 _pods_pod 1 Security Secure connection (HTTPS): Hide errors from visitors Active plugins (25) Classic Editor by WordPress Contributors – 1.6.2 Custom Order Numbers for WooCommerce by Tyche Softwares – 1.3.3 Defender by WPMU DEV – 2.5.5 Easy WP SMTP by wpecommerce, alexanderfoxc – 1.4.7 Elementor Pro by Elementor.com – 3.3.8 Elementor by Elementor.com – 3.4.2 Facebook for WooCommerce by Facebook – 2.6.1 Feefo Ratings & Reviews by Feefo – 1.0.5 Hide Admin Notices by The Easy Web Co. – 1.1.0 Instagram Feed Pro Personal by Smash Balloon – 5.12.2 LiteSpeed Cache by LiteSpeed Technologies – 4.3 Mailchimp for WooCommerce by Mailchimp – 2.5.2 Pods - Custom Content Types and Fields by Pods Framework Team – 2.7.30 UpdraftPlus - Backup/Restore by UpdraftPlus.Com, DavidAnderson – 1.16.60 User 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Tough, Arno Welzel, Enrico Bacis – 2.66 WooCommerce Advanced Product Labels by Jeroen Sormani – 1.1.4 WooCommerce Shipment Tracking by WooThemes – 1.4.5 Dropin Plugins (1) object-cache.php object-cache.php Settings API enabled: Force SSL: – Currency GBP (￡) Currency position left Thousand separator , Decimal separator . Number of decimals 2 Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable) Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5) Connected to WooCommerce.com: WooCommerce pages Shop base: #4 - /shop/ Basket: #5 - /cart/ Checkout: #6 - /checkout/ My account: #7 - /my-account/ Terms and conditions: #6541 - /terms-conditions/ Theme Name: Ditsy Pet Version: 1.0.0 Author URL: https://www.studioseventeen.co.uk/ Child theme: Parent theme name: Storefront Parent theme version: 3.5.1 – 3.8.1 is available Parent theme author URL: https://woocommerce.com/ WooCommerce support: Templates Overrides: – WooCommerce PayPal Payments Onboarded No Shop country code GB PayPal card processing available in country Yes Pay Later messaging available in country Yes Vault enabled No Action Scheduler Version: 3.2.1 Data store: ActionScheduler_DBStore Action Status Count Oldest Scheduled Date Newest Scheduled Date Canceled 4 2021-07-29 14:01:18 +0000 2021-08-09 14:01:21 +0000 Complete 3,703 2021-08-09 13:38:05 +0000 2021-08-26 08:11:10 +0000 Failed 16 2020-01-07 19:45:42 +0000 2021-03-02 11:17:19 +0000 Pending 1 2021-08-26 11:28:22 +0000 2021-08-26 11:28:22 +0000 Status report information Generated at: 2021-08-26 08:22:28 +00:00Some of the Error Logs:
2021-08-19T09:38:29+00:00 CRITICAL Uncaught Error: [] operator not supported for strings in /home/ditsypetco/public_html/wp-content/plugins/litespeed-cache/src/admin-display.cls.php:396 Stack trace: #0 /home/ditsypetco/public_html/wp-content/plugins/litespeed-cache/src/admin-display.cls.php(346): LiteSpeed\Admin_Display::add_notice('notice notice-s...', 'Purged all cach...', false, false) #1 /home/ditsypetco/public_html/wp-content/plugins/litespeed-cache/src/purge.cls.php(194): LiteSpeed\Admin_Display::succeed('Purged all cach...') #2 /home/ditsypetco/public_html/wp-content/plugins/litespeed-cache/src/purge.cls.php(165): LiteSpeed\Purge->_purge_all(false) #3 /home/ditsypetco/public_html/wp-includes/class-wp-hook.php(305): LiteSpeed\Purge::purge_all(Object(Plugin_Upgrader)) #4 /home/ditsypetco/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #5 /home/ditsypetco/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #6 /home/ditsypetco/public_html/wp-admin/includes/class-plugin-upgrader.php(371): do in /home/ditsypetco/public_html/wp-content/plugins/litespeed-cache/src/admin-display.cls.php on line 396 2021-08-19T09:38:46+00:00 CRITICAL Uncaught Error: Call to a member function get_component() on null in /home/ditsypetco/public_html/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php:180 Stack trace: #0 /home/ditsypetco/public_html/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php(68): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->set_preview_settings(Array) #1 /home/ditsypetco/public_html/wp-content/plugins/elementor/includes/base/element-base.php(537): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->get_raw_data(false) #2 /home/ditsypetco/public_html/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false) #3 /home/ditsypetco/public_html/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false) #4 /home/ditsypetco/public_html/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false) #5 /home/ditsypetco/publ in /home/ditsypetco/public_html/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php on line 180 2021-08-25T07:35:22+00:00 CRITICAL Uncaught Error: Class 'Yoast\WP\Lib\Model' not found in /home/ditsypetco/public_html/wp-content/plugins/wordpress-seo/src/repositories/indexable-repository.php:102 Stack trace: #0 /home/ditsypetco/public_html/wp-content/plugins/wordpress-seo/src/repositories/indexable-repository.php(331): Yoast\WP\SEO\Repositories\Indexable_Repository->query() #1 /home/ditsypetco/public_html/wp-content/plugins/wordpress-seo/src/repositories/indexable-repository.php(117): Yoast\WP\SEO\Repositories\Indexable_Repository->find_by_id_and_type(110, 'post') #2 /home/ditsypetco/public_html/wp-content/plugins/wordpress-seo/src/memoizers/meta-tags-context-memoizer.php(96): Yoast\WP\SEO\Repositories\Indexable_Repository->for_current_page() #3 /home/ditsypetco/public_html/wp-content/plugins/wordpress-seo/src/integrations/front-end/wp-robots-integration.php(87): Yoast\WP\SEO\Memoizers\Meta_Tags_Context_Memoizer->for_current_page() #4 /home/ditsypetco/public_html/wp-content/plugins/wordpress-seo/src/integrations/front-end/wp-robots-integra in /home/ditsypetco/public_html/wp-content/plugins/wordpress-seo/src/repositories/indexable-repository.php on line 102Did anyone resolve? I cannot carry on doing manually. @bigeddev anything your end?
Viewing 10 replies - 1 through 10 (of 10 total)
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