• Resolved JohnDT

    (@johndt)


    I don’t use Woo Commerce but I see the Royal Mail Plugin has been updated with the May 2022 prices..
    But from the change log it seems the changes Royal Mail have made to shipping destinations have not been addressed.
    Europe is now 3 zones also International ( world zones ) have been 3 zones for a while.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @johndt!

    Thank you for reaching us.

    Could you please send the link to the plugin you refer to guide you in the right direction?

    If you refer to the Royal Mail plugin found on WooCommerce.com, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    ?
    We will be able to help you further there.

    Cheers!

    Thread Starter JohnDT

    (@johndt)

    Thanks @judagutor

    My original post was to let whoever at WooCommerce needs to know there was more than the price increase to be updated.

    I don’t use Woo Commerce but I see the Royal Mail Plugin has been updated with the May 2022 prices..
    But from the change log it seems the changes Royal Mail have made to shipping destinations have not been addressed.
    Europe is now 3 zones also International ( world zones ) have been 3 zones for a while.

    Mirko P.

    (@rainfallnixfig)

    Hi @johndt,

    Thanks for letting us know that there was an update with the Royal Mail Plugin.

    Kindly note that the WooCommerce core plugin is not updated based on third-party plugin updates in order to properly work. The plugin core has its own functions/updates regardless of what other plugin developers do.

    That said, thank you for sharing this information with us. If it’s the Royal Mail plugin from the marketplace you’re referring to please contact us via WooCommerce.com as suggested by Juan. On this specific forum, we only provide support for the WooCommerce core plugin. I hope I have correctly understood your concern, if not please let me know.

    Best regards.

    Hi there,

    We haven’t heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, the provided information was helpful, and you solved the issue. If you have any further questions, we recommend creating a new thread.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Royal Mail shipping update’ is closed to new replies.