• I am getting this error when saving/updating rating scheme.
    It does save, but the page of rating do not show.
    I have uninstalled the plug and re-installed. No difference.
    Any advise

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Josie Stauffer

    (@joanne123)

    Is this the latest version (1.1.14) I put out this morning?

    To track down errors that happen on the server you need to check your server logs. The default place for PHP errors is in wp-content/debug.log — look for anything starting “EWZ:” with a datestamp about the right time. (Note the datestamp may be in UTC time, not local time)

    Thread Starter ronc

    (@ronc)

    I found this:
    [11-Aug-2020 21:24:29 UTC] PHP Warning: require_once(/home/cameraclub/public_html/wp-content/plugins/entrywizard_bad/entrywizard.php): failed to open stream: No such file or directory in /home/cameraclub/public_html/wp-content/plugins/ewz-rating_bad/ewz-rating.php on line 91
    [11-Aug-2020 21:24:29 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/cameraclub/public_html/wp-content/plugins/entrywizard_bad/entrywizard.php’ (include_path=’.:/opt/cpanel/ea-php72/root/usr/share/pear’) in /home/cameraclub/public_html/wp-content/plugins/ewz-rating_bad/ewz-rating.php on line 91
    I saw other dates saying the same. Probably my tryouts…

    Plugin Author Josie Stauffer

    (@joanne123)

    “entrywizard_bad” is not part of entrywizard ??

    If you have any such folder or plugin I’d suggest removing it, or at least moving it outside the “plugins” folder.

    Thread Starter ronc

    (@ronc)

    OK, I found the problem of the error. Actually it was a memory error.
    Some how the setting for memory was too small.
    This was the real error:
    Allowed memory size of 41943040 bytes exhausted
    So to correct it :
    you need to paste this code in wp-config.php file just before the line that says ‘That’s all, stop editing! Happy blogging.’

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    —-
    Did fix it!!!!!

    Plugin Author Josie Stauffer

    (@joanne123)

    Thanks for the feedback! I’m glad you found the problem.

    Yes, EntryWizard does need quite a bit of memory, especially if you have a lot of schemes or layouts.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘[RS014] Sorry, there was a server error: Rating Scheme’ is closed to new replies.