• Resolved pakshallodha

    (@pakshallodha)


    Hey guys,

    On my website headlineenglish.com, I added a new category called Top Stories. I want to use the RSS feed for this category on Mailchimp. The problem is that the posts are missing in the feed. The weird problem is that the feed works fine when i view it on the phone but it does not work in the desktop browser.

    Kindly suggest solutions.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author 5 Star Plugins

    (@5starplugins)

    It’s most likely a feed caching issue… but in looking at your feed, I don’t see any posts either, so that’s an issue I can’t troubleshoot more.

    We always troubleshoot the raw feed first, as that is something built into WordPress, and we add images into it. Once that’s working, we can troubleshoot other services trying to use the raw feed.

    Get your raw feed working with posts, and we can see if images show up with each post.

    Thread Starter pakshallodha

    (@pakshallodha)

    Hey, guys, my raw feed is working absolutely perfectly. The posts and featured images are showing up. But my category feed is still not working.

    Your input would be appreciated.
    Thanks

    Thread Starter pakshallodha

    (@pakshallodha)

    Also, did you notice that the category feed is working fine on mobile. But not on desktop

    Plugin Author 5 Star Plugins

    (@5starplugins)

    When I viewed the raw category feed, on desktop, it had no posts. On mobile shouldn’t make a difference, but I will check it. If it does, there’s a plugin or something checking the browser agent and changing what is served, or a caching issue based on browser agent.

    That would be a separate issue from our plugin.

    What devices and browsers are you using?

Viewing 4 replies - 1 through 4 (of 4 total)
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