• Resolved antonioiliev

    (@antonioiliev)


    Hi all,

    Today the RSS feed stopped showing any episodes. The only thing that happened today was to add a new podcast episode. I am not sure whether that is the reason as there is nothing to suggest it is. There are no errors anywhere.

    There are three episodes in total which can be seen here https://zerotosuccess.bg/dropshipping/podcast .

    Would you be able to point me in the right direction, what to look for?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi @antonioiliev thanks for the message. A few things I’d suggest checking as you start to troubleshoot this issue:
    – Are you seeing podcast episodes in the Podcast -> All Episodes are of your WP dashboard?
    – If so when you click on one to edit it are you seeing the media file URL in the “Podcast Episode Details” area of the post editor? If so what is that URL (I’m seeing episodes such as https://zerotosuccess.bg/dropshipping/podcast/dropshippingut-ne-raboti-taka/) so I’m assuming that’s ok, but please confirm
    – Have you recently installed any new plugins or changed themes that might contribute to this?
    – I see you’re using Elementor on the page you linked to previously, is that one of their built-in widgets, or one that came with SSP?
    – Are the episodes you’re publishing through in the Default Feed, or have you created a Series that these episodes belong to? If there is a Series is the “Exclude episodes from this Series from the Default Feed” option checked in the Podcast -> Settings -> Feed Details area for that Series?

    Let us know how those are looking.

    Thread Starter antonioiliev

    (@antonioiliev)

    Hi @podcastmotor,

    Thank you for the quick reply.

    Yes, I am seeing all the episodes in Podcast -> All Episodes area of the WP dashboard. When I click on edit a podcast episode I can see the URLs and they are built using that same permastructure, which leads to an Elementor built podcast episode page with a player, which are working fine and are played. The problem lies with the feed only.

    No new themes or plugins were installed recently.

    The episodes are published in their own feeds but they are not excluded from the default feed. Here are the links for the two other feeds which are empty as the default one is.

    https://zerotosuccess.bg/feed/podcast/bitcoin
    https://zerotosuccess.bg/feed/podcast/%d0%b4%d1%80%d0%be%d0%bf%d1%88%d0%b8%d0%bf%d0%b8%d0%bd%d0%b3

    Thank you.

    Thread Starter antonioiliev

    (@antonioiliev)

    Hi,

    Just wanted to let you know that I have pinpointed the issue to the ‘ssp_episode_ids’ function in the ssp-functions.php file. The function was returning no results from the get_posts() function so commenting out this piece of code fixed it (basically limiting the search queries to the ‘podcast’ post type and disregarding any additional post types –

    // $podcast_post_types = ssp_post_types( false );

    // if ( ! empty( $podcast_post_types ) ) {
    // $args[‘post_type’] = ssp_post_types();
    // $args[‘meta_query’] = array(
    // array(
    // ‘key’ => apply_filters( ‘ssp_audio_file_meta_key’, ‘audio_file’ ),
    // ‘compare’ => ‘!=’,
    // ‘value’ => ”,
    // ),
    // );
    // }`

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Hi @antonioiliev!
    Glad you were able to fix the issue yourself. Though, to prevent the same problem from recurring after updating the plugin, could you please help us find the cause by providing some plugin settings information?
    1. Which post type do you use for your podcasts – only default podcasts, podcasts + posts, your custom post type?
    2. To which post type did you add the podcast when you got your feed stopped working – to Podcasts, Posts, or anything else?
    3. What checkboxes are enabled in Podcast -> Settings -> General -> Podcast post types?

    Thanks, Sergey.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘RSS feed contains no episodes’ is closed to new replies.