RSS URL of support threads

[Ammaletu]

I just want to ask why the RSS URL of plugin support threads in this forum changed yet again?! I released a plugin not quite two years ago and added the RSS feed for the plugin’s support thread tag to my feed reader to know when people have problems with the plugin. A couple of months later I found out that the URL has changed, so I updated my feed reader. Just now I accidentally found out that the URL has changed yet again — it’s now https://www.ads-software.com/support/rss/plugin/avatar-privacy.

Is there an easier way to be notified of new support requests and is there really no way that the www.ads-software.com team could communicate those changes to the plugin authors? It’s annoying, for me as a plugin author and certainly for the people asking for help and not getting an answer for months until I have the time to manually check the forum.

[Ipstenu (Mika Epstein)]

We generally post on make.www.ads-software.com/plugins though there IS a better URL ??

https://www.ads-software.com/support/rss/view/plugin-committer/YOURID

Will report for all plugins you have commit access.

Also the old urls should be forwarding. What was your old one?

[Samuel Wood (Otto)]

As far as I know, the RSS feed URLs of threads in this forum has not changed state for years and years.

So, if something is broken, I’d definitely like to know about it.

[Ipstenu (Mika Epstein)]

Did the move from /extend/plugins to just /plugins change them, Otto? I didn’t THINK so…

[Ammaletu]

I’m sorry that I can’t tell for sure what the old URLs have been. I replaced them in my feed reader, and my memory for such details is not the best. Mika might be right, though, I think “extend” was part of the previous URL. The title of the feed is still “WordPress ? Support ? Tag: avatar-privacy – Recent Posts”, so what I originally put into my feed reader was a tag on the forum.

In both cases where I replaced the old URL with a newer one, I simply took the link that Firefox loads when clicking on the feed/RSS button on the plugin support page. So I would think that the feed link did indeed change (or was originally redirected to something else). @otto: I don’t mean the feed for a single thread, but for all support threads for a plugin. Just saying, because it sounds a bit as if you misunderstood me.

As for forwarding: I use Netvibes as feed reader. I don’t know for sure if Netvibes handles forwarding for feed URLs. Maybe it doesn’t, or maybe it does and I have been working with a forward until someone removed it after a couple of months?!

Thanks Mika for the other URL. That works nicely. I also have already suscribed to make.www.ads-software.com/plugins.

[Samuel Wood (Otto)]

Those feeds have had that URL pattern since the big plugin directory update in May 2012:

Plugin Directory Refreshed

Plugin Directory Refreshed — What It Means for Developers

[Ammaletu]

Ok, so I had a look at the wayback machine. I originally subscribed to this feed, as linked on the plugin page: https://www.ads-software.com/tags/avatar-privacy?forum_id=10 I’m not quite sure to which link I changed later. Otto is right, the feed on the plugin page has been the current URL since May 2012. Sorry, I should have kept that info before posting here. Maybe I did use the new tag feed link, and the recent support requests just aren’t tagged with the plugin name.

Anyway, no need to discuss this any further, I think. It’s probably my fault for not paying enough attention to the news from May 2012. I’m sure I read the blog post that Otto linked above and checked the new support page out, but didn’t update my feed reader right there and then. Thanks for clearing this up. ??