RSVP Error: Please fill in the RSVP confirmation name and email fields

Works again with this:

<?php
/**
 * This template renders the RSVP ticket form
 *
 * @version 4.2.7
 *
 * @var bool $must_login
 */
$is_there_any_product         = false;
$is_there_any_product_to_sell = false;
ob_start();
$messages = Tribe__Tickets__RSVP::get_instance()->get_messages();
$messages_class = $messages ? 'tribe-rsvp-message-display' : '';
$now = current_time( 'timestamp' );
?>
<form action="" class="cart <?php echo esc_attr( $messages_class ); ?>" method="post" enctype='multipart/form-data'>
	<h2 class="tribe-events-tickets-title"><?php esc_html_e( 'RSVP', 'event-tickets' ) ?></h2>
	<div class="tribe-rsvp-messages">
		<?php
		if ( $messages ) {
			foreach ( $messages as $message ) {
				?>
				<div class="tribe-rsvp-message tribe-rsvp-message-<?php echo esc_attr( $message->type ); ?>">
					<?php echo esc_html( $message->message ); ?>
				</div>
				<?php
			}//end foreach
		}//end if
		?>
		<div class="tribe-rsvp-message tribe-rsvp-message-error tribe-rsvp-message-confirmation-error" style="display:none;">
			<?php esc_html_e( 'Please fill in the RSVP confirmation name and email fields.', 'event-tickets' ); ?>
		</div>
	</div>
	<table width="100%" class="tribe-events-tickets tribe-events-tickets-rsvp">
		<?php
		foreach ( $tickets as $ticket ) {
			// if the ticket isn't an RSVP ticket, then let's skip it
			if ( 'Tribe__Tickets__RSVP' !== $ticket->provider_class ) {
				continue;
			}
			if ( $ticket->date_in_range( $now ) ) {
				$is_there_any_product = true;
				?>
				<tr>
					<td class="tribe-ticket quantity" data-product-id="<?php echo esc_attr( $ticket->ID ); ?>">
						<input type="hidden" name="product_id[]" value="<?php echo absint( $ticket->ID ); ?>">
						<?php
						if ( $ticket->is_in_stock() ) {
							$is_there_any_product_to_sell = true;
							?>
							<input type="number" class="tribe-ticket-quantity" min="0" max="<?php echo esc_attr( $ticket->remaining() ); ?>" name="quantity_<?php echo absint( $ticket->ID ); ?>" value="0" <?php disabled( $must_login ); ?> >
							<?php
							if ( $ticket->managing_stock() ) {
								?>
								<span class="tribe-tickets-remaining">
									<?php
									echo sprintf( esc_html__( '%1$s out of %2$s available', 'event-tickets' ), $ticket->remaining(), $ticket->original_stock() );
									?>
								</span>
								<?php
							}
						}//end if
						else {
							?>
							<span class="tickets_nostock"><?php esc_html_e( 'Out of stock!', 'event-tickets' ); ?></span>
							<?php
						}
						?>
					</td>
					<td class="tickets_name">
						<?php echo esc_html( $ticket->name ); ?>
					</td>
					<td class="tickets_description" colspan="2">
						<?php echo esc_html( $ticket->description ); ?>
					</td>
				</tr>
				<?php
				/**
				 * Allows injection of HTML after an RSVP ticket table row
				 *
				 * @var Event ID
				 * @var Tribe__Tickets__Ticket_Object
				 */
				do_action( 'event_tickets_rsvp_after_ticket_row', tribe_events_get_ticket_event( $ticket->id ), $ticket );
			}
		}//end foreach
		if ( $is_there_any_product_to_sell ) {
			?>
			<tr class="tribe-tickets-meta-row">
				<td colspan="4" class="tribe-tickets-attendees">
					<header><?php esc_html_e( 'Send RSVP confirmation to:', 'event-tickets' ); ?></header>
					<?php
					/**
					 * Allows injection of HTML before RSVP ticket confirmation fields
					 *
					 * @var array of Tribe__Tickets__Ticket_Object
					 */
					do_action( 'event_tickets_rsvp_before_confirmation_fields', $tickets );
					$name  = '';
					$email = '';
					$current_user = wp_get_current_user();
					if ( $current_user->ID ) {
					    
					    $name  = $current_user->user_firstname . ' ' . $current_user->user_lastname;
					    $email = $current_user->user_email;
					}
					?>

					<table class="tribe-tickets-table">
						<tr class="tribe-tickets-full-name-row">
							<td>
								<label for="tribe-tickets-full-name"><?php esc_html_e( 'Full Name', 'event-tickets' ); ?>:</label>
							</td>
							<td colspan="3">
								<input type="text" name="attendee[full_name]" id="tribe-tickets-full-name" value="<?php echo $name; ?>">
							</td>
						</tr>
						<tr class="tribe-tickets-email-row">
							<td>
								<label for="tribe-tickets-email"><?php esc_html_e( 'Email', 'event-tickets' ); ?>:</label>
							</td>
							<td colspan="3">
								<input type="email" name="attendee[email]" id="tribe-tickets-email" value="<?php echo $email; ?>">
							</td>
						</tr>

						<tr class="tribe-tickets-order_status-row">
							<td>
								<label for="tribe-tickets-order_status"><?php esc_html_e( 'RSVP', 'event-tickets' ); ?>:</label>
							</td>
							<td colspan="3">
								<?php Tribe__Tickets__Tickets_View::instance()->render_rsvp_selector( 'attendee[order_status]', '' ); ?>
							</td>
						</tr>

						<?php if ( class_exists( 'Tribe__Tickets_Plus__Attendees_List' ) && ! Tribe__Tickets_Plus__Attendees_List::is_hidden_on( get_the_ID() ) ) : ?>
							<tr class="tribe-tickets-attendees-list-optout">
								<td colspan="4">
									<input type="checkbox" name="attendee[optout]" id="tribe-tickets-attendees-list-optout">
									<label for="tribe-tickets-attendees-list-optout"><?php esc_html_e( 'Don\'t list me on the public attendee list', 'event-tickets' ); ?></label>
								</td>
							</tr>
						<?php endif; ?>
					</table>
				</td>
			</tr>
			<tr>
				<td colspan="4" class="add-to-cart">
					<?php if ( $must_login ): ?>
						<?php $login_url = Tribe__Tickets__Tickets::get_login_url() ?>
						<a href="<?php echo $login_url; ?>"><?php esc_html_e( 'Login to RSVP', 'event-tickets' );?></a>
					<?php else: ?>
						<button type="submit" name="tickets_process" value="1" class="button alt"><?php esc_html_e( 'Confirm RSVP', 'event-tickets' );?></button>
					<?php endif; ?>
				</td>
			</tr>
			<?php
		}
		?>
	</table>
</form>

<?php
$content = ob_get_clean();
if ( $is_there_any_product ) {
	echo $content;
	// If we have rendered tickets there is generally no need to display a 'tickets unavailable' message
	// for this post
	$this->do_not_show_tickets_unavailable_message();
} else {
	// Indicate that we did not render any tickets, so a 'tickets unavailable' message may be
	// appropriate (depending on whether other ticket providers are active and have a similar
	// result)
	$this->maybe_show_tickets_unavailable_message( $tickets );
}

Sounds like you managed to resolve this, which is great (and thanks for posting a new topic for this) ??

If you do still need help and can share a URL we’d be happy to take a look so we can better verify if it might be a legitimate bug or not (it could after all be the result of a theme or plugin conflict of some kind).

Thanks!

Hi,

I arrived to this thread following a fix to the first error mentioned here

“Error: Please fill in the RSVP confirmation name and email fields”

The rsvp.php file override posted here solved that problem. A confirmation message is displayed stating that the RSVP has been received, unfortunately seems that is not recorded as no mail is sent out to the user and the availability of tickets does not decrease.

I am not able to find out where the problem is and would be grateful if someone aware of this issue could give some hint

Regards,
Andrea

Hi Andrea,

Even where it seems like the same (or a very similar) problem, it’s generally best to create a fresh topic of your own.

In doing so if you can summarize steps to replicate the problem as they apply to your site and perhaps some live example URLs, that would be awesome.

Thanks!

Hi,

Where does the code above go in order to fix the issue?
Does it go in function.php?

Thank you