• Resolved Rahim

    (@rahimvaziri)


    Hi Woocommerce,

    I am using the RTL version of WP and Woo and also the YITH WooCommerce Ajax Product Filter.

    As you see in this Video, The price filter has bugs in range slider.
    The issue is that the price and the range slider are not at same side.

    My theme’s author said that it cannot be fixed via css and it happens because of the RTL issue by Woocommerce!

    Could you please tell me how to fix it?

    Regards,
    Rahim

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    I took a look at your video, but I don’t see exactly what’s going wrong. Can you please show a screenshot pointing out the issue?

    Also, could you please share your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in the chat.

    Thread Starter Rahim

    (@rahimvaziri)

    Hi Hannah,

    This is demo of my theme, If you have a look at the Yith Ajax Fiter, and consider to price filter, you will see that the price range slider and the maximum and minimum price are at the same side! check these :
    https://take.ms/5GBLN | https://take.ms/D9pKv

    But on my website the range slider and the price are at the different side :
    Check these :
    https://take.ms/F7py6 | https://take.ms/1a45h

    My Staging demo is here : https://staging1.look.ir/new-arrival

    Thread Starter Rahim

    (@rahimvaziri)

    
    ### WordPress Environment ###
    
    Home URL: https://look.ir
    Site URL: https://look.ir
    WC Version: 3.3.5
    Log Directory Writable: ?
    WP Version: 4.9.5
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: –
    Language: fa_IR
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.1.16
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.53.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36
    Max Upload Size: 128 MB
    Default Timezone is UTC: ? ????? ????? ?????? Asia/Tehran ?? ???? - ??? ?? ????? ?? UTC ??????? ????
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    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    WC Database Prefix: wp_
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (86) ###
    
    404page - your smart custom 404 error page: ???? Peter Raschendorfer – 5
    AceIDE: ???? AceIDE – 2.6.1
    Ad Inserter: ???? Igor Funa – 2.3.8
    Admin Menu Editor: ???? Janis Elsts – 1.8.2
    Aparat: ???? Nima Saberi – 1.3
    Bulk Change Media Author: ???? Ruslan Mikhno – 1.2
    Google 2-Step Verification by BestWebSoft: ???? BestWebSoft – 1.0.2
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    Change Quantity on Checkout for WooCommerce: ???? Bhavik Kiri – 1.0 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
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    ???? ??? ??? ??? Claue: ???? JanStudio – 1.0.0
    ?????? ?? ???? ? ?? ??? ????? SeedProd: ???? SeedProd | ???????? ?????: ????? ?????? (planetwp.ir) – 5.0.19
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    ?????? ???? ?? ????? ???????: ???? ??????? ????? – 3.7.1
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    Woo Checkout Field Editor Pro: ???? ThemeHiGH – 1.2.6
    Woo Checkout for Digital Goods: ???? Multidots – 2.0
    Woo Out Of Stock Products: ???? Andrew Gunn – 2.3 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
    WooCommerce Permalink Manager: ???? premmerce – 2.0
    WooCommerce Search by Product SKU: ???? Clayton Kriesel [Three Remain Production] – 1.0 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
    ??? ??? ???????: ???? Subrata Mal | ??????? ??? – 1.1.6
    WooCommerce Advanced Free Shipping: ???? Jeroen Sormani – 1.1.3 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
    WooCommerce Extended Coupon Features: ???? Soft79 – 2.6.2
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    Custom Price Labels for WooCommerce: ???? Algoritmika Ltd – 2.4.0 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
    WooCommerce Email Validation: ???? Hugh Lashbrooke – 2.1 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
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    ???? ?????? ???????: ???? ??? ??? ????? – 4.2.0
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    WooCommerce Sequential Order Numbers: ???? SkyVerge – 1.8.2 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
    ???????: ???? ???????? – 3.3.5
    Yoast SEO Premium: ???? ?? ?? – 6.0
    WP ???? ????: ???? mndpsingh287 – 2.4
    ?????? ?????: ???? ??????? ????????? ????? ?? ?? - ?? ?????? ??? ?????? ????? – 5.0.1
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    ?????? ??????: ???? Manzoor Wani – 1.7.7
    Custom Product Tabs for WooCommerce: ???? YIKES
    Inc. – 1.6.4 – ?? ???? ??????? ???? ??? ??? ?????? ???? ???
    
    YITH Pre-Order for WooCommerce: ???? YITHEMES – 1.1.4
    ?????? ????? ????? ???????: ???? YITHEMES | ???????? ?????: ???? ???? – 3.5.1
    YITH WooCommerce Popup: ???? YITHEMES – 1.2.3
    YITH WooCommerce Review Reminder: ???? YITHEMES – 1.3.7
    ?????? ?????????? ???????: ???? YITHEMES | ???????? ?????: ???? ???? – 2.2.1
    ?????? ?????? ??? ???? ??? ???? ???????: ???? Masoud Amini – 4.5
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: IRT (?????)
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    Thousand Separator: ,
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    ?????? ???????: #6180 - /new-arrival/
    ??? ????: #5 - /cart/
    ????? ????: #6 - /checkout/
    ???? ??????: #7 - /my-account/
    ????? ? ?????: #3928 - /terms-conditions/
    
    ### Theme ###
    
    Name: Claue Child
    Version: 1.0.0
    Author URL: https://www.janstudio.net
    Child Theme: ?
    Parent Theme Name: Claue
    Parent Theme Version: 1.3.2
    Parent Theme Author URL: https://www.janstudio.net
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: ???? woocommerce.php ????? ???? ??? ????? ????? ?????? woocommerce/archive-product.php ?? ?????? ?????. ???? woocommerce.php ?????? ??????? ???? ?? archive-product.php ????. ??? ??? ???? ??????? ?? ?????? ?????  ?? ????.
    Overrides: /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/admin-cancelled-order.php ???? 2.3.0 ???? ????. ???? ???? 2.5.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/admin-failed-order.php
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/admin-new-order.php ???? 2.0.0 ???? ????. ???? ???? 2.5.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-completed-order.php ???? 1.6.4 ???? ????. ???? ???? 2.5.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-invoice.php ???? 2.2.0 ???? ????. ???? ???? 3.3.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-new-account.php
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-note.php ???? 1.6.4 ???? ????. ???? ???? 2.5.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-on-hold-order.php ???? - ???? ????. ???? ???? 2.5.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-processing-order.php ???? 1.6.4 ???? ????. ???? ???? 2.5.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-refunded-order.php ???? 2.4.0 ???? ????. ???? ???? 2.5.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/customer-reset-password.php
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-addresses.php ???? 2.2.0 ???? ????. ???? ???? 3.2.1 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-customer-details.php
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-footer.php ???? 2.0.0 ???? ????. ???? ???? 2.3.0 ?? ????
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-header.php ???? 1.0 ???? ????. ???? ???? 2.4.0 ?? ????
    claue-child/woocommerce/emails/email-order-details.php
    /home/look0176/public_html/wp-content/plugins/woocommerce-pretty-emails/emails/email-order-items.php ???? 2.1.2 ???? ????. ???? ???? 3.2.0 ?? ????
    claue-child/woocommerce/emails/email-styles.php
    claue-child/woocommerce/loop/loop-start.php ???? 2.0.0 ???? ????. ???? ???? 3.3.0 ?? ????
    
    Outdated Templates: ?????? ?????? ????????? ???? ??? ?????
    
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for all of those examples! Okay, so due to the RTL orientation, the price is showing up on the side that doesn’t match the slider’s direction.

    We haven’t developed the YITH WooCommerce Product Slider. Your best option would be to reach out directly to YITH, so they can modify their plugin to handle this correctly.

    However, I checked to see if the same behavior is present in the WooCommerce core Filter Products By Price widget.

    Here’s the widget using a LTR language:

    LTR

    And here it is using a RTL language:

    RTL

    So the prices have been flipped around, but the slider controls still follow LTR conventions. This looks to be the same behavior you highlighted in the YITh plugin. Is it correct? If not, what needs to change to make this correct for RTL languages? I’d like to know so we can pass this on to the developers.

    Thread Starter Rahim

    (@rahimvaziri)

    Hi Hannah,

    Thank you for the reply.

    For sure I will contact Yith for the bug.

    But let’s talk about what you mentioned. ??

    I know that the range slider and it’s related price which could be the minimum or maximum should be on the same side like LTR.

    In RTL like my language which is Persian, we start writing the price from left to right.
    So the minimum price goes on the left and maximum price goes on the right.
    So the range slider should be compatible with this position.

    Thank you.
    Rahim.

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey Rahim,

    In RTL like my language which is Persian, we start writing the price from left to right.
    So the minimum price goes on the left and maximum price goes on the right.
    So the range slider should be compatible with this position.

    That is interesting as it is the same way to do that in English when writing left to right. We have the left price on the left, as shown in Hannah’s first screenshot.

    If the lower price should be on the left in Persian, we’d need to look at how the translation is handled and open an enhancement there. Do you use the core translation files?

    Thanks,

    Thread Starter Rahim

    (@rahimvaziri)

    Hi @dougaitken,

    Thank you for the reply. ??

    I am using the default Persian Translation of the WordPress and Woocommerce.
    But in this case as you see the bug, minimum and maximum prices are not match with the slider!

    Regards,
    Rahim

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @rahimvaziri

    Just to confirm here, does this behavior happen on core widgets or just the YITH plugin?

    Thanks,

    Thread Starter Rahim

    (@rahimvaziri)

    Hi @dougaitken,

    This happens in the core widget.

    Thanks.

    Hi @rahimvaziri,

    I did some web searching around and from what I have found it’s suggesting that range sliders like this price slider should have everything RTL.

    You can see some RTL range slider examples here:
    https://keith-wood.name/rtlSliders.html

    If you have any documentation or standards documents about price sliders in RTL, please let us know!

    If we can’t find anything to support doing LTR for price sliders on RTL languages, what I’ll do is track this down as a bug so that we make sure both the slider and the text are going from RTL.

    Thanks!

    Hi @rahimvaziri,

    After doing some more research I think that it should be LTR for this!

    Can you check this pull request to see what you think?
    https://github.com/woocommerce/woocommerce/pull/20221

    Thanks!

    Thread Starter Rahim

    (@rahimvaziri)

    Hi @mikeyarce

    Hope you are fine.

    I tested the latest version of Woocommerce.
    The range slider still has the problem.

    All I say is that in all languages like English (LTR) and Persian (RTL) and Arabic (RTL) we write the numbers from left to right.
    So the minimum number is on the left like zero or the minimum price in range slider and on the right we have the maximum price in range slider.

    The range slider is fine now, but the price above that needs to have a small change.
    The minimum price as a text which is the value of the price should be on the left and the maximum price should be on the right.

    Thank you.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @rahimvaziri,

    Thanks for the reply. I’ve reported the issues to fix the left handle on the slider so that it alters the maximum price. You can see that here:

    https://github.com/woocommerce/woocommerce/issues/20372

    Thanks again,

    Hi @rahimvaziri,

    So right now if you use a theme that loads woocommerce-rtl.css like Twenty Sixteen, it should look like this:

    https://cld.wthms.co/PUrzhm

    The minimum price as a text which is the value of the price should be on the left and the maximum price should be on the right.

    Do you mean that instead of this:

    0$ - 30,000$: price

    It should be this?

    price: 0$ - 30,000$

    Thanks!

    Thread Starter Rahim

    (@rahimvaziri)

    Hi @mikeyarce

    Thank you for the support.

    Yeah. Exactly. ??
    It should be like this :
    price: 0$ – 30,000$

    Thanks!

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘RTL Bug’ is closed to new replies.