Rules Fail to Update (Also Dreamhost)
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Same situation as in this topic https://www.ads-software.com/support/topic/rules-update-failing/ nearly word for word.
Manual update fails, and claims it can’t connect to the wordfence site despite the diagnostics tab saying it’s fine. Automatic update has not been successful since March 9th. Time stamp stays the same. I’ve deleted rules.php, and while the file was recreated, it was a 0b, empty file and did not regenerate even after several hours. I restored my March 9th file.
Diagnostics all look good (success on connecting with the Wordfence server there).
I’ve deactivated and reactivated the plugin. It’s on the latest version 7.2.4. I’d prefer not to have to uninstall it if possible, since other people having this issue on Dreamhost seem to have no success with that approach.
I’ve done a fresh WordPress install on another domain (no content), with Wordfence, so there should be no conflicts. However, it’s also on Dreamhost, and has the same issue.
Due to the amount of people with Dreamhost having this issue, I assume it’s an issue with that host specifically that’s developed over the last 2~ weeks. I’m very willing to work with Dreamhost to get it resolved, but what do I need to ask them? “My Wordfence plugin won’t update firewall rules” doesn’t seem like it would be sufficient for them to deal with.
Thanks.
The page I need help with: [log in to see the link]
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