s2member Pro forms not passing details to Paypal

  • Anonymous User 13302461

    (@anonymized-13302461)


    9 years ago

    new membership account options eg.,
    ￡3 – 1 week
    ￡10 – 2 month
    ￡20 – 6 month
    ￡25 – 12 month

    new user fills in pro form, drop down selection box – selects “￡25 – 12 month”
    (or other amount higher than ￡3), gets to paypal and paypal shows “￡3 – 1 week”

    Have tried all accounts and they all do the same. If users completes checkout for ￡3 account, it does finish successfully and WP makes account, if youre wondering.

    Do you think this is related to the error? Inspect javascript errors,
    “Failed to load resource: the server responded with a status of 404 (Not Found)”
    https://mywebsite.com/wp-content/plugins/s2member/s2member-o.php?ws_plugin__s2member_js_w_globals=(lots of numbers here)

    I could really use this fixing immediately hence asking here, also did open support ticket but it said monday – friday….

    Thanks for any assistance

    https://www.ads-software.com/plugins/s2member/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Anonymous User 13302461

    (@anonymized-13302461)

    Oh, as it happens, another similar problem. I removed pro forms from account “Upgrades” because the page did not auto populate in their username and password etc.

    I cannot disable all my plugins to diagnose this. I have a busy site and loads of plugins many heavily linked together. The last time I disabled them to troubleshoot an issue, it took a long time to get the site working properly again! I hope somebody might have some other ideas please?

    The pro-form needs the JavaScript to work properly, so the error you mention would have an impact on their behavior.

    You may not need to disable plugins/theme to troubleshoot this, because the problem seems to be something else.

    Try loading the JS resource in your browser, do you get a 404? Is the file there in your plugin directory?

    Maybe you need to adjust the permissions in your directory to open a file in it. Your web host can help you with that.

    I hope that helps. ??

    Cristián

    Thread Starter Anonymous User 13302461

    (@anonymized-13302461)

    Thanks.

    The directory /public_html/wp-content/plugins/s2member is 755
    The file s2member-o.php is 644.

    I cant even load the readme.txt file in my browser, which is also 644.

    I can load other plugins readme.txt in my browser.
    /public_html/wp-content/plugins/someplugin/readme.txt – they all work.
    It seems to be s2member specific!

    Would you have any idea why?

    Maybe in the .htaccess? Not sure, I haven’t had that happen to me yet. I’d check with the web host.

    Let me know what they say. ??

    Cristián

    I had similar problem

    The problem for me was caused by iThemes Security, which I know a lot of you may use

    In the iThemes Security Settings page > System Tweaks, uncheck the box marked “Filter Long URL Strings”

    Phil ??

    Thread Starter Anonymous User 13302461

    (@anonymized-13302461)

    Thanks for the suggestion. I didn’t have ithemes loaded.

    Turns out it was the .htaccess file inside the s2member folders.
    My web host doesnt allow options in the sub folders htaccess.

    CPanel “errors” log shows “options not allowed here” and pointed to the s2member directories that was trying to load the s2member-o.php file.

    had to comment out the options line to read
    #options -indexes

    in s2member and s2member-pro folders.

    then it works. Finally.

Viewing 6 replies - 1 through 6 (of 6 total)
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