S3 Bucket Not Found

  • Resolved gld

    (@gld)


    6 years, 5 months ago

    I have a problem with a site where BackWPUp is reporting it cannot find the S3 Bucket:

    [11-Jun-2018 01:02:27] 1. Trying to send backup file to S3 Service …
    [11-Jun-2018 01:02:29] ERROR: S3 Bucket “**********” does not exist!
    [11-Jun-2018 01:02:29] ERROR: Job has ended with errors in 5 seconds. You must resolve the errors for correct execution.

    (S3 Bucket Name concealed)

    BackWPUp is running the latest version. In the setup, I set the region name and the bucket shows up in the list of options. I select the bucket. Why does the log then say it cannot be found?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @gld
    Maybe you selected wrong AWS S3 destination, please change to another and try again

    Thread Starter gld

    (@gld)

    *sigh*. How is that possible? In your plugin after after you add the credentials, it shows you all the available S3 buckets in a dropdown. I select the one I want. So it exists in the settings but then suddenly doesn’t exist when the backup executes!

    Plugin Support happyAnt

    (@duongcuong96)

    @gld
    Please make sure that you have setup same S3 Region in AWS S3 dashboard and BackWPUp job setting ??
    For example,
    Here is setting from S3:

    And here is the setting from BWP:

    Hope that help ??

    Plugin Support happyAnt

    (@duongcuong96)

    @gld

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

    Thread Starter gld

    (@gld)

    Apologies for the delay. I tested it this AM. For some reason, S3 buckets in US East fall under ‘US Standard’ but for buckets in the west, you have to select the AWS region specifically. When I set the region to Oregon, then it worked. So we’re all good. Thanks.

    Plugin Support happyAnt

    (@duongcuong96)

    @gld
    Great to hear it working now for you ??
    If possible, that would be great if you can take a minute to give us a good rating ??
    Thank you very much!

Viewing 6 replies - 1 through 6 (of 6 total)
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