Safari Browser doesn’t show webp images

  • Resolved Soul

    (@soulkitchen)


    5 years, 2 months ago

    Hi

    Today I found that the webp images doesn’t show at safari browser. Mobil and PC.

    I think it’s a new issue.

    Any suggestion how to fix this?

    Thanks
    Best regards
    Omer

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hey Omer – thank you for your message and for using ShortPixel.

    Please note that Safari browser is among the few browsers that do not support WebP image format as you can see here.

    @shortpixel Does your plugin do anything to check for compatibility with WebP?

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @designerbrent,

    Our plugin only serves the WebP files to compatible browsers.

    Cheers!

    @gerard Blanco

    When I have the WebP option enabled – Safari see no images, no product images etc on my website. When I displabe WebP, then everything is fine. You say that it only serves to compatible browsers. My situation proves otherwise. Is there some weird setting I am missing?

    @shortpixel @gerard
    When I have the WebP option enabled – Safari see no images, no product images etc on my website. When I displabe WebP, then everything is fine. You say that it only serves to compatible browsers. My situation proves otherwise. Is there some weird setting I am missing?

    Same happens here with ShortPixel. Safari does not show any images because they are loaded as WebP.

    The issue is marked resolved but there is no solution in the topic. What was the solution to this?

Viewing 6 replies - 1 through 6 (of 6 total)
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