Safe mode doesn’t resolve issues

Hi Michael,

I’m sorry to hear that Elementor isn’t loading on your client’s website. Based on the information you’ve provided, it seems like you’ve already taken some troubleshooting steps. Since you’re encountering this issue even with safe mode enabled and only one plugin active (Elementor itself), there might be a deeper underlying cause.

Here are a few additional steps you can take to diagnose the issue:

1. Check Server Logs: Since nothing is being logged in the wp-debug, it’s possible that errors are being logged elsewhere. You may want to check the server error logs for any clues as to what’s causing Elementor not to load.
2. Reinstall Elementor: It’s rare, but sometimes files can become corrupted during the installation process. You could try reinstalling Elementor by deactivating and deleting the plugin, then reinstalling it from the WordPress repository.
3. Server Configuration: In some cases, server configurations can impact Elementor’s functionality. Make sure that your server meets Elementor’s minimum requirements and that there are no server-side issues affecting its operation.

I hope one of these helps with the issue!

Hi – thanks for your reply.
Unfortunately, my .htaccess file was missing for some reason. Took a while until I figured that out…