Sale price not displayed (maybe related to wpml?)

  • Resolved pursang20

    (@pursang20)


    2 years, 7 months ago

    Hi,
    we have a multilingual store with your plugin enabled.

    We have tested your plugin on a simpler single language store, and it looks like the price is slashed correctly and shown as a full/discount in each item page.

    On the multilanguage store it only shows the “Sale!” icon on the item image, but only actually shows the discounted price in the cart.

    We are using WPML and their currency switcher to switch between EUR and CHF – could this be the reason for the issue we are seeing?
    Do you think this could be fixed?

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Algoritmika

    (@algoritmika)

    Hi @pursang20,

    Sorry for the late reply.

    Could you please try temporarily disabling the WPML plugin to confirm that this is the cause?

    Thread Starter pursang20

    (@pursang20)

    Hi, i created a staging website: turning off wpml woocommerce and/or wpml cms doesn’t seem to fix the issue.

    Plugin Author Algoritmika

    (@algoritmika)

    Hi @pursang20,

    Ok, it could be theme then. Could you please try temporarily switching to some other theme, e.g., Storefront? If that will help – which theme are you using?

    Thread Starter pursang20

    (@pursang20)

    We actually tested with the same theme on another site and it works there (theme is yootheme pro)

    Plugin Author Algoritmika

    (@algoritmika)

    Hi @pursang20,

    Sorry for the delay.

    Ok, if it’s not WPML and not the theme, I would suggest disabling all plugins one by one to see which one causes the issue. By the way – does this problem occur only for products discounted by our plugin? I mean, what happens if you set the sale price for some product manually, i.e., the standard way, via the admin product edit page? Is it showing the sale price normally then?

    Thread Starter pursang20

    (@pursang20)

    Hi, sorry for the delay, august is always a mess and stuff always ends up on the backburner.

    I found out which plugin is the reason yours is not “working correctly”: it’s https://yithemes.com/themes/plugins/yith-woocommerce-role-based-prices/ .
    The plugin already re-writes the way woocommerce displays the price, which makes your plugin fail to find the original price to del.

    edit: our client stopped using the role based prices, so we decided to remove it and fix the issue – we will probably do open a ticket on yith to point out that their way of doing things breaks compatibility with other plugins (i assume yours is not the only one that breaks).

    Thank you very much for your support!

    • This reply was modified 2 years, 6 months ago by pursang20.
    • This reply was modified 2 years, 6 months ago by pursang20. Reason: Clients no longer uses yith
Viewing 6 replies - 1 through 6 (of 6 total)
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