Same Day Cut-off is missing after WP update

  • Resolved sgripts

    (@sgripts)


    6 months, 2 weeks ago

    A client reported that a customer were able to create a same day delivery order even after the 11AM same day cut-off time set. Upon checking the plugin settings, the same day cut-off time set was removed even though no one had configured the settings recently.

    The only significant thing that happened was WordPress had updated to version 6.5.3 and WooCommerce database has updated last 2 days ago.

    This happened twice already and the last time was a year ago.

Viewing 1 replies (of 1 total)
  • Plugin Support oluisrael

    (@oluisrael)

    Hi @sgripts I sincerely apologize for the delayed response to this.

    Can you confirm if you’re running our PRO or LITE version of our plugin on your site, as it is impossible to set same day cutoff time on the LITE version?

    Can you also confirm if you have the MDT (Minimum Delivery Time) active?

    Lastly, I’ll need you to drop us an email at support at tychesoftwares dot com where we can look into this this issue in detail.

Viewing 1 replies (of 1 total)
  • The topic ‘Same Day Cut-off is missing after WP update’ is closed to new replies.