Same here: Nothing happens when clicking Submit

  • Resolved pitaraj

    (@pitaraj)


    5 years, 3 months ago

    My Registration form is as follows:

    <input type=”text” name=”FNAME” placeholder=”Prénom” required=””>
    <input type=”text” name=”LNAME” placeholder=”Nom” required=””>
    <input type=”email” name=”EMAIL” placeholder=”Votre adresse de courriel” required=””>
    <input type=”submit” value=”Soumettre”>

    No error showing (nor any message) after submitting the form.
    No error message in the debug log.
    No confirmation email.

    Connection to MailChimp list established and confirmed.
    Google reCaptcha enabled

    Chrome Console indicates:
    Failed to load resource: the server responded with a status of 400 ()
    (index):594 Uncaught TypeError: Cannot read property ‘execute’ of undefined
    at e.<anonymous> ((index):594)
    at e.n.emitEvent (forms-api.js:2265)
    at e.trigger (forms-api.js:1922)
    at Object.trigger (forms-api.js:341)
    at HTMLFormElement.<anonymous> (forms-api.js:78)
    at forms-api.js:857
    at HTMLBodyElement.<anonymous> (forms-api.js:901)

    If need be, you can access my site:
    https://www.pierrecorbeil.com
    Password: ZAu7eur! (site locked while under construction)

    • This topic was modified 5 years, 3 months ago by pitaraj.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • I deleted a plugin. Cleared cache. Installed again, and set all up from fresh. It worked. Sounds silly but it did. Also i didnt have <p> closed. Try it. Hope it helps.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Thanks for reaching out to us.

    That seems strange. We are unable to replicate the error. Also, can you let us know which <p> is not closed?

    Thread Starter pitaraj

    (@pitaraj)

    1) You mean the form works fine on your end? With messages and all? It does not on my end. I had a friend try, and it did not work for him either. And no addresses are registered to MailChimp.

    2) As for <p>, as you can see in the form code I posted, it does not contain any, so there is no question of one not being closed.

    I would sincerely prefer not to have to uninstall and reinstall from scratch, as I translated all the messages to French. Can’t you gather any relevant info from the Console dump I also posted?

    For example, what could be the reason for the 1st error reported [Failed to load resource: the server responded with a status of 400 ()] upon hitting Submit? Looks like hitting Submit goes to a [Page not found].

    I am having the same issue as @pitaraj – nothing happens when you click subscribe.

    I have deleted the plugin in, cleared the cache, reloaded it, looked over the codes but nothing seems to solve the problem.

    https://marrowholistichealth.com/

    TIA

    Thread Starter pitaraj

    (@pitaraj)

    I’ve been running various tests, and the culprit is reCaptcha.

    If I disable the reCaptcha in MC4WP Form/Parameters, everything seems to work just fine.

    As soon as I turn it back ON, clicking on Submit stops having any effect.

    How can I make this work with reCaptcha ON (for obvious reasons!) ?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @pitaraj,

    I apologize for the delay in replying.

    Is it possible to enable ReCaptcha and let us know so we can test again?

    Also, are you using any other Captcha related plugins?

    Thread Starter pitaraj

    (@pitaraj)

    Any progress on this issue ?

    I replied to your email 6 days ago.

    ReCaptcha is enabled in MC4WP.

    I use Everest Forms with reCaptcha, and it works fine with my Contact form.

    Both Captcha (Everest & MC4WP) have their own set of keys.

    MC4WP works with reCaptacha disabled, but still doesn’t not working with reCaptcha enabled.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @pitaraj,

    Is it possible to disable all other plugins that have Recaptcha support and then test with just our plugin with Recaptcha enabled? We had come across an issue earlier where there was a conflict with another plugin that also added Recaptcha.

    Thread Starter pitaraj

    (@pitaraj)

    I disabled the other plugins that have Recaptcha support, et my MC4WP form still does not work with MC4WP Recaptcha enabled.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @pitaraj Can you please contact us via the email at https://mc4wp.com/contact/ along with a link to this post?

Viewing 10 replies - 1 through 10 (of 10 total)
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