Same IP Address on HTTPS

  • Resolved bcawsofme

    (@bcawsofme)


    6 years, 6 months ago

    Hello,

    We installed an SSL on our website and noticed some weird behaviour with the user’s origination IP address/location under Tools > Live Traffic.

    When using the https URL, the originating IP address is our web host & not the actual user. When we don’t use the HTTP, it appears normal and shows the correct IP address for the user.

    After learning mode has been completed on the site, we are starting getting warnings and the user is blocked from the site. Which appears to be a result of the same IP address everyone uses.

    Is there a fix for this or a reason why this is occurring?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Go to wordfence all options and find How does Wordfence get IPs
    Use Recommended method to get ip.
    Are you using nginx or cloudflare?

    Hello @bcawsofme

    May I know what did you choose for “How does Wordfence get IPs” option?

    Also, please share a screenshot showing “IP detection” section in the diagnostics page under (Wordfence > Tools > Diagnostics).

    Thanks.

    Hi @bcawsofme!
    We haven’t heard back from you for a while so I’m going to resolve this thread. If you have any other issues later on, please feel free to start a new one at any time. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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