Same Order#s in different Stores being linked with tracking info

  • Resolved pixelprodisplays

    (@pixelprodisplays)


    2 months, 2 weeks ago

    I have several stores using WC and when one ships an order number, and my other store has an order number from 4 years ago it adds tracking to both orders from two different sites. Nothing else is the same. Different users, addresses, zip codes, products, etc. The only thing that matches is the order number.

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  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @pixelprodisplays,

    I have several stores using WC and when one ships an order number, and my other store has an order number from 4 years ago it adds tracking to both orders from two different sites. Nothing else is the same. Different users, addresses, zip codes, products, etc. The only thing that matches is the order number.

    Thank you for bringing this to our attention. This is a really interesting one. Could you share screenshots of this issue, please? You can use Snipboard to share screenshots in the forums easily.

    Kindly share screenshots from Shipstation and from both the affected sites to learn more. Please make sure to exclude or censor any sensitive customer data.

    Thanks!
    -OP

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