Sandbox PayPal capture status is always pending

  • Resolved christian70

    (@christian70)


    9 months ago

    Hi, I’m testing the plugin online in Sandbox mode (with Sandbox account correctly connected). The plugin is set on Capture mode. Every time I make an order as seller, paying with Sandbox Paypal account or Sandbox credit card, the order is correctly placed but its status is on-hold and not processing because transition is not complete. I see these notes in the order:

    PayPal order 1AR08798JX031254G created. Capture ID: 4GT89584F4943731Y

    PayPal capture status is pending. Reason: UNILATERAL. Payment will complete when capture.completed webhook is received. 

    I wonder what’s due to… I think my Sandbox account is set correctly (it has always worked well with other plugins). So what’s wrong with it? Is there anything wrong or missing in my plugin settings?

    Thanks.

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