Save changes or lock selection not working

  • Resolved aph5

    (@aph5)


    1 year, 7 months ago

    Recently had to re-auth a website that was previously authorized and working.

    It’s now showing UA data for a different website.

    When I try to set UA to Disabled, and only use the correct GA4 property; neither the Save changes or lock selection buttons are working. I click them and nothing happens.

    Have tried in both Chrome and Firefox, doesn’t seem to be a browser issue.

    Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter aph5

    (@aph5)

    Update: it was a plugin conflict issue, unsure of the specific plugin. Disabling all other plugins fixed the issue – then I re-enabled them once the correct property was selected.

    Marked as resolved.

    Plugin Author Alin Marcu

    (@deconf)

    Just curious, do you use any other analytics plugin?

    Thread Starter aph5

    (@aph5)

    No other analytics plugins.

    Thread Starter aph5

    (@aph5)

    Hi Alin.

    Just in case it’s of interest.

    Had to re-authorize your plugin on another site, and so rather than disabling all the plugins like last time (which previously caused one to “reset”), I went through one by one, and found one that was causing the issue (for me).

    It’s called “Easy Table of Contents”.

    With that plugin enabled, when I try and click the Authorization button I get this error in console:

    https://imgur.com/a/xsgBtVT

    • This reply was modified 1 year, 6 months ago by aph5.
    Plugin Author Alin Marcu

    (@deconf)

    Thanks for the feedback will definitely help others. From the error that plugin shouldn’t load JavaScript code on a settings page of a different plugin I will look over it and report it to plugin developer if it’s the case. Thanks again gor the feedback I really appreciate it!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Save changes or lock selection not working’ is closed to new replies.