Save SEPA DD on stripe

Hi @rupole1185

I understand you are getting this error when trying to save a SEPA Direct Debit payment on Stripe.

Here’s the documentation that you may need to refer to:
https://stripe.com/docs/payments/sepa-debit

Although the site is using WooCommerce, as the issue is related to Stripe, I’d recommend requesting for support directly on Stripe’s dedicated forum at:
https://www.ads-software.com/support/plugin/woocommerce-gateway-stripe/

* Please note that this particular forum is for questions that are related to the WooCommerce core features.

Cheers

Hi Margaret,

I am a bit uncertain as I have laready asked stripe support and they redirected me to woocommerce. From what I understand, it’s that in the POST request made by woocommerce the COUNTRY field is not present. I have checked it and and I confirm this is the case. An extraction of the request is here reported:

{
  "type": "sepa_debit",
  "owner": {
    "name": "*****",
    "email": "******"
  },
  "currency": "eur",
  "mandate": {
    "notification_method": "email"
  },
  "sepa_debit": {
    "iban": "*******"
  },

The weird bit is that I tried with some other IBAN and sometime it works sometime it doesn’t …

I found the issue. It’s an english IBAN and for this the Stripe regulation says:

Creating a SEPA Direct Debit PaymentMethod requires that you include the customer’s name and email address in the billing_details property of the payment_method parameter. Additionally, IBANs with the country codes AD, PF, TF, GI, GB, GG, VA, IM, JE, MC, NC, BL, PM, SM, CH, and WF require the country and line1 properties of the billing_details.address property

I guess currently woocommerce is not doing so. Can you verify this implementation here: https://stripe.com/docs/payments/sepa-debit/accept-a-payment?platform=web

• This reply was modified 2 years, 7 months ago by rupole1185.

Hey @rupole1185,

This is not something related to WooCommerce core which doesn’t have inbuilt settings for SEPA Direct Debit.

This is related to your Stripe plugin so please get support on the dedicated forum/page according to the plugin you’re using as advised above by Margaret.

* https://www.ads-software.com/support/forum-user-guide/faq/#where-should-i-put-my-post

Cheers.