Save SEPA DD on stripe/woocommerce

  • Resolved rupole1185

    (@rupole1185)


    2 years, 7 months ago

    Error when saving SEPA DD on stripe using WOOCOMMERCE.
    Stripe replies that a “Parameter missing: owner.addresss.country”.

    I investigated a bit more and I found in Stripe documentation that:

    Creating a SEPA Direct Debit PaymentMethod requires that you include the customer's name and email address in the billing_details property of the payment_method parameter. Additionally, IBANs with the country codes AD, PF, TF, GI, GB, GG, VA, IM, JE, MC, NC, BL, PM, SM, CH, and WF require the country and line1 properties of the billing_details.address property

    I guess currently woocommerce is not doing so [for the sake of clarification my IBAN is a UK one].

    I here link the stripe documentation: https://stripe.com/docs/payments/sepa-debit/accept-a-payment?platform=web

    Expected behavior

    In the stripe request we have to add the “address” part nested inside the “owner” if country is one among AD, PF, TF, GI, GB, GG, VA, IM, JE, MC, NC, BL, PM, SM, CH, and WF.

    {
    “type”: “sepa_debit”,
    “owner”: {
    “name”: “Name Surname”,
    “email”: “[email protected]”,
    “address”: {
    “country”: GB
    }
    },
    “currency”: “eur”,
    “mandate”: {
    “notification_method”: “email”
    },
    “sepa_debit”: {
    “iban”: “GB********************”
    },
    “guid”: “XX*******************”,
    “muid”: “XX*******************”,
    “sid”: “XX*******************”,
    “payment_user_agent”: “XX*******************”,
    “time_on_page”: “XX*******************”,
    “key”: “XX*******************”
    }`

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    To take a better look, can you please provide the following?

    * A copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    * Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs.

    Thanks.

    Thread Starter rupole1185

    (@rupole1185)

    Here you are [WOOCOMMERCE STATUS]

    
### WordPress Environment ###

WordPress address (URL): https://cfdfeaservice.it
Site address (URL): https://cfdfeaservice.it
WC Version: 6.4.0
REST API Version: ? 6.4.0
WC Blocks Version: ? 7.2.1
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.18
PHP Version: 7.3.27-9+ubuntu16.04.1+deb.sury.org+1
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.33-0ubuntu0.16.04.1
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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WC Database Prefix: wp_
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Database Index Size: 27.81MB
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<a href="https://www.twistermc.com/">Thomas McMahon</a> – 2.1.6

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advanced-cache.php: advanced-cache.php

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Force SSL: ?
Currency: EUR (€)
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Thousand Separator: .
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Taxonomies: Product Types: external (external)
grouped (grouped)
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variable (variable)

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rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #491 - /index.php/prodotti/
Basket: #5 - /index.php/cart/
Checkout: #6 - /index.php/checkout/
My account: #7 - /index.php/my-account/
Terms and conditions: #1017 - /index.php/privacy-e-condizioni-di-vendita/

### Theme ###

Name: Hestia
Version: 3.0.21
Author URL: https://themeisle.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 281
Oldest: 2022-03-13 18:43:44 +0100
Newest: 2022-04-13 09:46:02 +0200

Failed: 2
Oldest: 2019-06-06 15:39:07 +0200
Newest: 2019-06-14 13:22:18 +0200

Pending: 7
Oldest: 2022-04-13 09:48:48 +0200
Newest: 2022-04-15 04:02:06 +0200

### Status report information ###

Generated at: 2022-04-13 09:49:18 +02:00

    LOGS

    2022-04-07T13:20:05+00:00 CRITICAL Uncaught Error: Call to undefined function WPO_Menu_Cart() in /home/cfdfeaservice/public_html/wp-content/plugins/woocommerce-menu-bar-cart/includes/wpmenucart-settings.php:7
Stack trace:
#0 /home/cfdfeaservice/public_html/wp-content/plugins/woocommerce-menu-bar-cart/wp-menu-cart.php(72): WpMenuCart_Settings->__construct()
#1 /home/cfdfeaservice/public_html/wp-includes/class-wp-hook.php(307): WpMenuCart->load_classes('')
#2 /home/cfdfeaservice/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
#3 /home/cfdfeaservice/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#4 /home/cfdfeaservice/public_html/wp-settings.php(587): do_action('init')
#5 /home/cfdfeaservice/public_html/wp-config.php(92): require_once('/home/cfdfeaser...')
#6 /home/cfdfeaservice/public_html/wp-load.php(50): require_once('/home/cfdfeaser...')
#7 /home/cfdfeaservice/public_html/wp-blog-header.php(13): require_once('/home/cfdfeaser...')
#8 /home/cfdfeaservice/public_html/index.php(17): require( in /home/cfdfeaservice/public_html/wp-content/plugins/woocommerce-menu-bar-cart/includes/wpmenucart-settings.php on line 7
    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hey @rupole1185,

    Thanks for sending that over. To help you out best with this, please open up a ticket at WooCommerce.com. Make sure to include a link to this thread so we can pick it up from here.

    https://woocommerce.com/my-account/create-a-ticket/

    Thanks!

    Thread Starter rupole1185

    (@rupole1185)

    Hi @3sonsdevelopment . Thanks. I opened a ticket (WooCommerce Support: Ticket #4950500 received) as you suggested.

    I hope this is the last one as this is the 3rd or 4th time I am redirected to a new system.

    Hello,

    Thanks for your response.

    We understand. For the most part, support tickets need 24-48 hours for a response, I’m positive you’ll receive a response at that timeframe or sooner.

    Best.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Save SEPA DD on stripe/woocommerce’ is closed to new replies.