Saved tab unusable

Hello,

Naturally, I wanted to write “without” success …

I follow documentation on https://yikesplugins.com/support/knowledge-base/using-saved-tabs/

But, nothing other than an empty tab…

Is there a lg file where I could see what is causing an issue with adding saved tabs ?
Thank a lot.
Best regards

@joy0114,

Sorry about the late reply! The update that just happened only changed the documentation so that couldn’t have caused any issues.

Have you recently added a new plugin or changed themes? You could be experiencing issues with another plugin interfering with the ajax calls that update your tabs.

Let me know anything that’s changed because that could give a clue.

Have a good day!

– Freddie

Hello Freddie,

I use “Variation Swatches for WooCommerce” Version 1.0.76 | by Emran Ahmed which use ajax I think.
But, it’s possible that I use other plugins which use ajax, for instance for the cart, or supercache, or Rank Math …
Everything works well: I can create tabs on product page (admin side), I can create a tab that I want to save and reuse.
But when I call it on product page, your plugin ask me which one, but insert a new empty tab instead of the one which is desired.

I try to do that, and after, I watch the server log, I see calls of repeatable-custom-tabs.min.js , repeatable-custom-tabs-shared.min.js, and even “the spinner”, and all these request are in HTTP 200, no request in 400 or 500.

Could you tell me what file is called when we insert a saved tab please ?

Thanks a lot.
Bertrand

Hello,

That is being processed by the class yikes_woo_saved_tabs() on line 298 there is a method on this called called yikes_woo_fetch_reusable_tabs and this is the method that processes this. We’re sending this data through WordPress Admin Ajax using the action yikes_woo_fetch_reusable_tab.

Let me know if that information is helpful.

– Freddie

Hello Freddie,

Yes, I found ….
Thanks to your clues, I found that was tinyMCE which was causing an issue.

As I don’t like to be assist to write html code, a long time ago, I’ve been disabled the visual editor for my user profile (Profile > visual editor – enable/disable).

Since I’ve been activated it, your plugins works like a charm !

That’s the part of code, in repeatable-custom-tabs.min.js, which make me thinking “tinymce !!! I don’t use it !”
jQuery(“#wp-_yikes_wc_custom_repeatable_product_tabs_tab_content_”+_+”-editor-container”).children(“.mce-tinymce”).children(“.mce-container-body”).children(“.mce-edit-area”).

So, It’s working ! Thanks for your help.

But, do you think it’s possible to allow to use saved tabs without to be forced to activate the visual editor ?

Thanks for your good job with this plugin.
Have a good day
Bertrand