Saving as draft clears all HTML data

  • Hello –

    We’ve been using this plugin for quite some time without issue, however, users are reporting that whenever they try to add a new post and select the HTML editor, it clears all HTML data on the page when they click “save draft” I’ve confirmed this also happens to me, but only for HTML editing (Text and Visual work as expected). Any ideas what may be causing this behavior? Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mortalis

    (@mortalis)

    Hi. Please tell me exact steps to reproduce it.
    I tried to add some text on the HTML tab and clicked Save Draft. The added text is not saved but the previous content is not removed. This is expected behaviour according to the plugin Description, section Usage.4. The content should be synchronized with the HTML tab content. So you should first switch to the Visual tab before saving.

    Thread Starter dzarelli

    (@dzarelli)

    I have created a video and uploaded it to google drive. you should be able to view it. See the following link – https://drive.google.com/file/d/0B82OAGd2io2RTWJBaXoyeE5WSXc/view
    This should show you what I mean. Thanks again for the assistance!

    Plugin Author mortalis

    (@mortalis)

    This is the case of the mentioned Description, section Usage.4. For now you should save only from the Visual tab. Cause what you changed in the HTML tab is temporary before you switch to the Visual. If you click Preview it doesn’t show the modified content either.
    If I have some time later I’ll try to fix this part (at the moment I don’t remember why it was designed this way) or disable Save/Publish buttons when the user is on the HTML tab to avoid this type of confusion.
    Thanks.

    Thread Starter dzarelli

    (@dzarelli)

    Thanks for the response. If this has always been the case with this plugin, I’m not sure why so many users are requesting help at this time. I will pass on the info you provided and see if that resolves their issues. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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