Saving changes produces error

  • Hello Sir,
    Saving changes produces error. When I save changes the first time, it gives me this error– https://prntscr.com/1079fud

    So I think the changes didn’t enter. I then try to save a second time. Then it gives me this message– https://prnt.sc/1079hw3

    It doesn’t look like a big deal. But it is deceptive. This means that I keep saving things twice because in the first time, with the kind of error message I’m getting, I’m not really sure if my initial changes were updated.

    This is a serious downtime and redundancy for me. I waste multiple clicks simply to save changes. In my 1+ years in WordPress, this is the first time I’m experiencing such thing with any Theme at all.

    Why I’m upset is that, I keep thinking it’s network, so I keep re-applying saves that have already been applied. It is becoming a useless waste of my time to simply apply changes.

    I’d like to click “SAVE” once, and see that my changes are applied, with the “PUBLISH” button greyed out–as is done in other Themes.

    I don’t want to be confronted with a “FAKE ERROR” telling me there’s a problem whereas, the changes have been applied. Then I click again a second time, and it tells me my previous changes–which it complained about,have previously been applied.

    What kind of deception, and misleading is that?

    Perhaps it’s a bug. Would you mind to fix it?

    Needing to hear from you soon.
    Regards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @gamicord ,

    I can understand your frustration.
    May I ask you if you can install the theme on new clean WordPress without any plugins and see if the issues persist? We cannot replicate the issue on our end but if we find it is from our theme we will definitely fix it.

    Best Regards!

    Thread Starter gamicord

    (@gamicord)

    I cannot go through any additional stress that you are trying to put me through.

    I can send you Login Details for you to come into my system to check it out youself. My email is [email protected]

    Perhaps you’d send me a mail so I can send you the details?

    Or provide me a link where I can send you the details.

    Regards

    Hello @gamicord ,

    Can you update the theme to the latest version and check if there is still an issue or not?

    Best Regards!

    Thread Starter gamicord

    (@gamicord)

    Well, no need anymore. I waited a whole week for a response that wasn’t coming. So I’ve removed the Cosmos WP Theme and went for Kadence Theme.

    In one way or the other, I will be using Gutentor and Kadence Blocks.

    Maybe at some point in the future, I may return to use Cosmos WP Theme. But for now being the first time I ever tried it out, it frustrated me and screwed me up. I had to switch off from it.

    In future, I may be coming back to try Cosmos WP Theme. I do hope that all bugs would have been fixed by then.

    Regards

    Hello @gamicord ,

    We always try to solve the reported issue as soon as possible.

    Anyway, No problems and good luck ??

    Best Regards!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Saving changes produces error’ is closed to new replies.