• Resolved docdoc

    (@drosengarden)


    I have a very basic, vanilla WooCommerce installation. I can create a variable product, add attributes, create variations from the attributes; however, when I go to save variations (like adding a price), the system just hangs with the “waiting circle.”

    Completely stuck – never goes away until I navigate away from the page. When I do navigate away, I am given the warning that changes I made may not save (and of course, they do not).

    I have turned off ALL my extensions except WooCommerce and I am using the standard StoreFront theme. (I even switched to Twenty Seventeen, just in case.) Nothing. Every time I try to save variations (even if there is just ONE variation) I get the same results – system just hangs forever in “waiting to save mode” with that circle continually showing.

    Please help!

Viewing 11 replies - 1 through 11 (of 11 total)
  • In Chrome, make it hang, then right-click > inspect. This brings up developer tools. Choose the Console tab and there will be one or more errors in a red font. What do they say?

    Thread Starter docdoc

    (@drosengarden)

    @lorro – thanks for the reply and willingness to help.

    I did what you said and I see the following:

    JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,underscore,backbone,wp-util,&load[]=wp-backbone,media-models,moxiejs,plupload&ver=4.9.8:9

    Failed to load resource: the server responded with a status of 404 (Not Found) /wp-admin/admin-ajax.php:1

    The JQMIGRATE is not of concern.

    The missing admin-ajax.php explains why you have this issue. The file is an integral part of WordPress. Suggest you reinstall WordPress. There is a button to do that, I think its at Dashboard > Updates.

    Thread Starter docdoc

    (@drosengarden)

    The file is there – I located it in file manager.

    admin-ajax.php Jul 26, 2018 modified date (when I installed script a few days ago) PERMS 0644

    seank123

    (@seank123)

    Do you have any security plugins installed? Had this issue with Wordfence blocking admin-ajax.php! Whitelisting it in the settings fixed it.

    Also recently had a few issues with it giving a 500 error but upping the memory limit fixed it:

    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Thread Starter docdoc

    (@drosengarden)

    I have all plug-ins disabled except for woocommerce and I’m using their standard storefront theme.

    I should try renaming .htaccess. That will take it out of play to test whether it has some leftover code in it that is causing the problem.

    Then resave permalinks. That will make a new one.

    Thread Starter docdoc

    (@drosengarden)

    Thanks – did that (rename to .htaccess.bak then went to Permalinks and clicked save). Didn’t work.

    Here’s the new .htaccess

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Here’s the old .htaccess

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Um, not that then.

    Did you reinstall WordPress? It won’t do any harm and its a single button click on Dashboard > Updates
    Then test.

    If the problem is still there, more clues are needed! Please post your system status report as recommended here:
    https://www.ads-software.com/support/topic/before-posting-gather-the-following-details/

    Thread Starter docdoc

    (@drosengarden)

    That also did not work.

    I’m wondering now if this truly is a server/host issue.

    I found the following:

    https://x10hosting.com/community/threads/wp-admin-admin-ajax-php-406-not-acceptable.197868/

    Thoughts?

    Could be. Sometimes there is an option in cpanel to turn off mod security. If so, you could do this as a test.

    Not a good idea to leave it off, so, if the site works with it off, switch it back on and ask your host’s techs if they can whitelist admin-ajax.php.

    Its possible they will add a few lines to .htaccess to do so, then restart apache. Or they may have a better way.

Viewing 11 replies - 1 through 11 (of 11 total)
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