Says Emails Sent, but Didn’t

  • Hello, I have free Premium and I recently (today, 1/23/21, 4:33pm) sent an email (ID591), and the system shows a successful sending, but I did not receive the email (as a subscriber), and there are zero opens. Here is what I am seeing:

    Cron

    Accessible yes
    Status waiting for the next run
    Last updated January 23, 2021 4:33 pm
    Last run started January 23, 2021 4:33 pm
    Last run completed January 23, 2021 4:33 pm
    Last seen error none
    Last seen error date unknown

    Sending Queue

    Status running
    Started at January 19, 2021 1:47 pm
    Sent emails 39
    Retry attempt none
    Retry at none
    Error none
    Total completed tasks 234
    Total running tasks 0
    Total paused tasks 0
    Total scheduled tasks 0

    Scheduled tasks

    Id Type Email Priority Scheduled At Updated At
    Nothing to show.
    Id Type Email Priority Scheduled At Updated At

    Running tasks

    Id Type Email Priority Updated At
    Nothing to show.
    Id Type Email Priority Updated At

    Please advise, thank you.

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