Scam – so beware!

  • Resolved Nijen

    (@nijen)


    10 months, 1 week ago

    So I bought the pro plugin only to find it produces a php error. I can’t login to their support site because they never sent me any login details after the purchase. They did send me a link to download the pro plugin (the one with the php-error) so I answered that link in hop to reach them this way, but they have not replied in more than three weeks.

    In short: This plugin is crap and it has no support. This equals scam so stay away!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brian

    (@brianjessee)

    Hi,

    Sorry for the issues you are having. I know that it can be frustrating if you get no response.

    Can you let me know the PHP error is and I can try to help here.

    Also, there is a contact form here that you can use to reach me:

    https://couponcreatorplugin.com/contact/

    Select Help Accessing My Account and you can submit the form.

    Also, you can try to login to your account here in the sidebar:

    https://couponcreatorplugin.com/account/

    The account was created on purchase with your email. You can use the Lost Password link under the form to create a new one.

    Let me know what you find out and we can go from here to get this resolved.

    Thanks

    Brian

    Plugin Author Brian

    (@brianjessee)

    Hi,

    I would appreciate a response. You made some bold claims and I offered support, but you have been silent since my response within 9 hours of your original post.

    I did review our emails from the time period and I cannot find any reports of PHP errors so I am not sure where the email was sent.

    If you like a refund you can always use the form here:
    https://couponcreatorplugin.com/support/refund/

    Thanks

    Thread Starter Nijen

    (@nijen)

    Hi Brian, thanks for responding. I see now that the missing support form is active again and hopefully I can sign in to my account as well – thanks for that! Perhaps it was all due to a faulty web page – and if so I sincerely apologise for my accusations. I was upset because I invested time in integrating your add-on and when it caused problems and It was impossible to contact you I found another solution (your reminder is the first ever response from you that I actually see).

    Thank you for offering a refund – I’ll take you up on it!
    Best regards
    Bjorn granberg

    Plugin Author Brian

    (@brianjessee)

    Thanks for the response I appreciate it.

    If for some reason you cannot reach me from the website please post.

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
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