• hello,

    My scan is being failed several times. I am sharing the log files..Tried with the failed guide but no solution

    [Oct 18 21:19:29:1729264769.498106:4:info]?Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=3177a5056f1d809efc8de72ff1744300ebb0fb6412e91e880a186b95a60bf149db43df97b16ad9835fbb06a0415d2d49&s=eyJ3cCI6IjYuNi4yIiwid2YiOiI3LjExLjciLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvY3JhZmZ0eS5jbyIsInNzbHYiOjI2OTQ4ODMxOSwicHYiOiI4LjIuMjQiLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiNy42MS4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMWsiLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiMTAuNi4xOS1NYXJpYURCIiwibGFuZyI6IiJ9&action=timestamp

    [Oct 18 21:17:53:1729264673.168286:2:info]?Scanned contents of 2697 additional files at 21.18 per second

    [Oct 18 21:17:52:1729264672.116901:2:info]?Scanned contents of 2662 additional files at 21.08 per second

    [Oct 18 21:17:51:1729264671.110130:2:info]?Scanned contents of 2635 additional files at 21.03 per second

    [Oct 18 21:17:50:1729264670.043982:2:info]?Scanned contents of 2615 additional files at 21.05 per second

    [Oct 18 21:17:49:1729264669.012224:2:info]?Scanned contents of 2592 additional files at 21.04 per second

    [Oct 18 21:17:47:1729264667.958699:2:info]?Scanned contents of 2573 additional files at 21.07 per second

    [Oct 18 21:17:46:1729264666.941981:2:info]?Scanned contents of 2555 additional files at 21.10 per second

    [Oct 18 21:17:45:1729264665.906109:2:info]?Scanned contents of 2542 additional files at 21.17 per second

    [Oct 18 21:17:44:1729264664.799157:2:info]?Scanned contents of 2521 additional files at 21.19 per second

    [Oct 18 21:17:41:1729264661.509943:2:info]?Scanned contents of 2504 additional files at 21.65 per second

    [Oct 18 21:17:40:1729264660.508852:2:info]?Scanned contents of 2490 additional files at 21.71 per second

    [Oct 18 21:17:39:1729264659.481904:2:info]?Scanned contents of 2466 additional files at 21.70 per second

    [Oct 18 21:17:38:1729264658.377740:2:info]?Scanned contents of 2448 additional files at 21.75 per second

    [Oct 18 21:17:37:1729264657.374725:2:info]?Scanned contents of 2423 additional files at 21.72 per second

    [Oct 18 21:17:36:1729264656.364481:2:info]?Scanned contents of 2395 additional files at 21.67 per second

    [Oct 18 21:17:35:1729264655.248919:2:info]?Scanned contents of 2365 additional files at 21.62 per second

    [Oct 18 21:17:34:1729264654.228333:2:info]?Scanned contents of 2333 additional files at 21.52 per second

    [Oct 18 21:17:33:1729264653.227192:2:info]?Scanned contents of 2309 additional files at 21.50 per second

    [Oct 18 21:17:32:1729264652.187230:2:info]?Scanned contents of 2277 additional files at 21.41 per second

    [Oct 18 21:17:31:1729264651.151314:2:info]?Scanned contents of 2253 additional files at 21.39 per second

    [Oct 18 21:17:30:1729264650.056714:2:info]?Scanned contents of 2230 additional files at 21.40 per second

    [Oct 18 21:17:29:1729264649.048078:2:info]?Scanned contents of 2197 additional files at 21.29 per second

    [Oct 18 21:17:28:1729264648.008564:2:info]?Scanned contents of 2172 additional files at 21.26 per second

    [Oct 18 21:17:26:1729264646.941004:2:info]?Scanned contents of 2153 additional files at 21.30 per second
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  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi @sabbirahasan,

    Thanks for reaching out.? I’m sorry to hear your scans are failing. I’d like to get a debugging log and diagnostics report from you.? If you could do the following steps for me:

    • Go to the Wordfence > Tools > Diagnostics page
    • In the “Debugging Options” section check the circle “Enable debugging mode”?
    • Click to “Save Changes”.
    • CANCEL any current scan and start a NEW scan
    • Click the “Email Activity Log” link once the scan finishes and send that to wftest @ wordfence.com and respond here after you have sent it.

    Wordfence > Tools > Diagnostic > Debugging Screenshot

    This will help me see exactly what is happening when the scan fails.

    Then, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Let me know if you have any questions!

    Thanks,
    Margaret

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