Scan initiation failed

  • Resolved joyryde

    (@joyryde)


    1 year, 4 months ago

    Scan initiation failed

    The site may be offline or inaccessible due to a security firewall or other reasons. Please add BLC user agent and IP to your allow list as as outlined in our?troubleshooting guide?and retry the scan.?Contact support?if the issue persists.

    We use Cloudflare and implemented the 2 steps to bypass their firewall, but neither had any effect nor were required.

    Also, you have a typo in the plugin above “as as outlined”.

Viewing 5 replies - 31 through 35 (of 35 total)
  • Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @joyryde,

    Please check and confirm if you have installed WPMU DEV Dashboard and you are logged in and it is active.

    Kind regards,
    Zafer

    Thread Starter joyryde

    (@joyryde)

    We removed it because it doesn’t work.

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @joyryde,

    Sorry to hear the issue persists, the Cloud version does use the WPMU Dev plugin to work.

    The new Broken Link Checker (Cloud) is a new product based on the Local version, ad our devs team is always working to improve it. We hope you can give it a second try in the future.

    Kind regards,
    Laura

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @joyryde,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Regards
    Nithin

    Thread Starter joyryde

    (@joyryde)

    Hi, it was never resolved so we gave up. You can close it.

Viewing 5 replies - 31 through 35 (of 35 total)
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