Scan not finding Malware

Yes, I would love to help with this. Te screenshot would be a good start so that I can see that everything looks right.

Also, if you can send me a screenshot of the page with the ads that you’re trying to remove that would help too.

If you want to send me anything that you don’t want to post publicly then you can email me directly:
eli AT gotmls DOT net

Thanks, just sent you an email.

I replied to your email. I’m going to need a little more to go on, as I don’t see or hear the unwanted ads that you are referring to when I pull up your site in any of my browsers.

On your browser, do you have pop-ups or ads blocked?

It is playing on every browser when the ad or pop-up blockers are turned off.

And, we have no ads or pop-up ads on our site, except those being put on there by someone else.

Thanks,

Send you an email with a video capture of what is happening.

Thanks

Found out the problem. We use Elementor and they have a pop-up element.

We had a video in the pop-up but it was never used. Never called by a page, just sitting in the background.

Unfortunately this pop-up loads all pop-ups whether used or not.

And once we deleted the sample video, the site works perfectly.

The issue is now resolved.

Thanks

Oh, so this wasn’t actually malware, that’s good. Thanks for following up with your discovery and the solution here ??