Scan return empty

  • Resolved gpoli

    (@gpoli)


    10 years, 1 month ago

    Hi,
    Scan return empty on https://www.roma100.it
    no log, no erro, no button next,
    only this:

    Scan Complete
    Scan checks are not required to pass, however they could cause issues on some systems.
    Process Time:

    Server Diagnostics
    Web Server
    PHP Settings
    WordPress Settings

    Archive
    Files Enabled
    Total Size
    Invalid Names
    Large Files
    View Filters

    Database
    Total Size
    Table Details
    Name: Sql778213_1
    Host: 62.149.150.219
    Build Mode: PHP (slow)

    https://www.ads-software.com/plugins/duplicator/

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hey @gpoli,

    Thanks for the feedback! You might try the very latest version (0.5.9) it may have your fixes for the issue your seeing. The very latest version can be found by following these instructions:

    -> Browse to https://www.ads-software.com/extend/plugins/duplicator/developers/
    -> Look for the section “Other Versions”
    -> Click on “Development Version” and download the zip plugin file
    -> Uninstall your current version and install this one
    -> Note: This is a development line version so please test in your sandbox first to make sure you have no issues…

    Let me know if this solves your issue…

    Thanks

    Thread Starter gpoli

    (@gpoli)

    The problem is timeout. But I don’t change it (Aruba Provaider).

    If I filter the root the scan run.

    Thanks for the update!

    Thread Starter gpoli

    (@gpoli)

    Do you have any ideas of new solutions?

    The only solution is to contact your hosting provider and see if they can increase your timeout…

    I with the same problem, but operating in the local environment.
    Other sites that own the plugin, it works normally. Any tips or solution?

    Hey Rbcleite,

    I think somewhere in your directory stack there is a file or folder that PHP is having an issue with reading. You may want to create a directory filter and see if you can isolate the file/directory in question. If you happen to find it let me know and I may be able to add logic to skip it, just incase it has a character that PHP is having an issue with reading…

    Cheers~

    Thread Starter gpoli

    (@gpoli)

    Now the problem is changed.

    Scan Error
    Please try again!
    Server Status: 504 -Gateway Timeout
    Error Message:
    Gateway Timeout

    The gateway did not receive a timely response from the upstream server or application.

    Hey gpoli,

    Checkout this question on the FAQs page I believe it may help or provide some clues about this issue:
    -> Browse to: https://lifeinthegrid.com/duplicator-faq
    -> Find section: “Timeout Issues”

    On the setting page there is an option for ‘Archive Flush’ this may help if you have an fcgi enabled system. Beyond that you may have to connect with your host to see if they have any work-arounds

    Hope that helps!

Viewing 9 replies - 1 through 9 (of 9 total)
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