Scan stage failed

  • Resolved takasur

    (@takasur)


    8 months, 1 week ago

    Hello!

    I need help, I am using free version of wordfence in my website. I can’t start scanning, it keeps showing

    “Scan Stage Failed

    A scan stage has failed to start. This is often because the site either cannot make outbound requests or is blocked from connecting to itself. Wordfence will make up to 2 attempts to resume each failed scan stage. This scan may recover if one of these attempts is successful.”

    and found this detailed information,

    “Connecting back to this site

    HTTP/1.1 403 Forbidden
    Server: nginx
    Date: Sat, 13 Jul 2024 02:41:51 GMT
    Content-Type: text/html
    Content-Length: 146
    Connection: close

    <html>
    <head><title>403 Forbidden</title></head>
    <body>
    <center><h1>403 Forbidden</h1></center>
    <hr><center>nginx</center>
    </body>
    </html>”

Viewing 1 replies (of 1 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @takasur, thanks for reaching out.

    Can you send a diagnostic report to wftest @ wordfence.com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks,

    Mark.

Viewing 1 replies (of 1 total)
  • The topic ‘Scan stage failed’ is closed to new replies.