Scan will not finish

Also it only gets this far with success——-

[Oct 12 13:04:08]
Fetching core, theme and plugin file signatures from Wordfence
Success.

[Oct 12 13:04:08]
Fetching list of known malware files from Wordfence
Success.

After that is where it get hung up—–

[Oct 12 13:04:08]
Fetching core, theme and plugin file signatures from Wordfence
Success.
[Oct 12 13:04:08]
Fetching list of known malware files from Wordfence
Success.
[Oct 12 13:04:08]
Comparing core WordPress files against originals in repository
[Oct 12 13:04:08]
Comparing open source themes against www.ads-software.com originals
[Oct 12 13:04:08]
Comparing plugins against www.ads-software.com originals
[Oct 12 13:04:08]
Scanning for known malware files
[Oct 12 13:04:08]
Scanning for unknown files in wp-admin and wp-includes

Hi @shdog,

If you haven’t already done so could you please try and apply the solutions outlined in our documentation.

Also, in case it’s enabled, can you try disabling the scan option “Scan images, binary, and other files as if they were executable” which is located on the “Wordfence –> Options” page?

This scan option is mainly intended for using on known infected sites. It requires a lot of resources and is not necessary to use for normal scans. The reason for this is that non-executables such as images can not execute themselves. If there is malware in an image, there will be malware in other files on your server as well and those will be detected even with this scan option off.

Lastly, could you please confirm which hosting provider you’re using?

Hello!

I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

Thanks and have a great day!
Chloe