• Resolved thesmallsouth

    (@thesmallsouth)


    [NOV 24 17:30:51] Warning: mysqli_query(): MySQL server has gone away in /**.com/public_html/wp-includes/wp-db.php on line 2030 Warning: mysqli_query(): Error reading result set’s header in / ***l.com/public_html/wp-includes/wp-db.php on line 2030

    In other pages I have the same problem.

    the plugin did not touch this file wp-db.php

    Someone found what the mistake is?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @thesmallsouth

    You will need to ask your hosting provider to investigate and fix this as it is a problem with your hosting server.

    Almost every case of MySQL server has gone away that we have seen has been due to the server operating system running low on memory and killing MySQL because it uses so much memory.

    It might also be possible that the server is extremely low on disk space, but not completely full, so writing a somewhat large chunk of data during a scan to the database could temporarily push it over the limit.

    Thread Starter thesmallsouth

    (@thesmallsouth)

    wfphil

    Thanks for your help
    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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