Compatibility

  • They use scare tactics to say that the #1 plugin is not compatible with their shortpixel image optimizer because they want you to buy this pro version. the free version does not do what it needs to do.. and the pro version is not included with your paid plan of the image optimizer.

    edit: The free version does what it says it needs to do — but for most users, they are looking for the feature that is now behind the paid. There is a way to circumvent this if you can use a code snippet, and for that I will adjust my rating. I am still going to be using an alternative for now as I don’t want to use a plugin that might have features move over time.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi bighipsalvage,

    Thank you for taking the time to share your feedback. I’d like to address the concerns you’ve raised.

    First, we want to clarify that we do not employ scare tactics. If there was any implication that other plugins are incompatible with ours, it was not intentional, and we apologize for any misunderstanding. We can assure you that reGenerate Thumbnails Advanced works seamlessly with ShortPixel Image Optimizer. However, since we don’t develop other plugins, we cannot guarantee compatibility with them. This distinction is important, but it is not meant as a “scare tactic”.

    Regarding the pro version, developing and maintaining a free plugin involves significant time, effort, and resources. For this reason, the pro version of reGenerate Thumbnails Advanced is currently not included in the ShortPixel paid plans.

    As for your comment that “the free version does not do what it needs to do,” we encourage you to open a support thread so we can assist you in resolving any issues. It’s disappointing to receive a 1-star review without the chance to help first ??

    Thank you again for your feedback, and we hope to assist you further.

    Thread Starter bigshipsalvage

    (@bigshipsalvage)

    I empathize with you so I have edited my review. I do think that the pattern of disappointment from users of this specific plugin is something that should be addressed. Most people who are interested in regenerating and deleting old thumbnails are probably capable of doing it themselves. I appreciate your service with image optimization and would be interested in using something that is directly compatible with it — but I think that I found a solution with a few lines of code.

    Plugin Support Gerard Blanco

    (@sixaxis)

    No problem, we understand your point of view, bigshipsavage.

    Thanks for editing the review!

Viewing 3 replies - 1 through 3 (of 3 total)
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