Scare Tactics?

  • evrimicoz

    (@evrimicoz)


    3 months ago

    So this plug in is trying to get me to upgrade by saying there were X number of failed emails. Yet, you can’t even see what the emails are about (Guess what? It’s only available to Pro). So we have take their word for it? I think thit is poor etiquette. I mean I would consider upgrading but I do not even know what the emails were about. Maybe provide at least some basic information?

Viewing 1 replies (of 1 total)
  • Plugin Support Victoria Sakal

    (@sakalvictoria)

    Hi, @evrimicoz!

    Thanks for taking the time to share your feedback, and we’re sorry that the weekly email report summaries and upgrade recommendations felt unclear.

    WP Mail SMTP Lite, our free version, does not have the feature to store email logs. As mentioned in our plugin description, we do have a premium version of WP Mail SMTP with additional features such as Email Logging, etc.

    While our Lite plugin isn’t able to collect or store email logs, you can check how many times and why emails triggered by specific source (e.g. plugin) were failed to send in the Debug Events. How to use Debug Events, please, check this guide.

    If there’s anything we can help with, feel welcome to reach out at WP Mail SMTP support forum.

    Best regards.

Viewing 1 replies (of 1 total)
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