Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @ckov1,

    I understand, you’re having trouble with sale prices not updating on your website.?

    To troubleshoot the issue, please Check WP Cron Jobs: WooCommerce uses WordPress Cron Jobs to schedule events like updating sale prices. There might be an issue with the Cron Jobs not running correctly. You can use a plugin like?WP Control?to check if the Cron Jobs are functioning properly.

    If you’re still facing the issue after trying these steps, could you please share more information?

    We would also find it helpful to see your site’s System Status report. This can give us a better idea of your site’s setup and help us pinpoint the problem. You can find the report under WooCommerce > Status. Choose Get system report and then Copy for support.

    If there are any fatal error logs, please share those too. You can find them under WooCommerce > Status > Logs.

    Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

    Thanks for your patience and cooperation in this matter!

    Thread Starter ckov1

    (@ckov1)

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://elenafarm.mk
    Site address (URL): https://elenafarm.mk
    WC Version: 8.4.0
    REST API Version: ? 8.4.0
    WC Blocks Version: ? 11.6.2
    Action Scheduler Version: ? 3.7.0
    Log Directory Writable: ?
    WP Version: 6.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: mk_MK
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.28
    PHP Post Max Size: 8 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
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    fsockopen/cURL: ?
    SoapClient: ?
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    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 8.4.0
    WC Database Prefix: wp_
    Total Database Size: 156.01MB
    Database Data Size: 143.13MB
    Database Index Size: 12.88MB
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    ### Post Type Counts ###
    
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (22) ###
    
    Classic Widgets: by WordPress Contributors – 0.3
    Contact Form 7: by Takayuki Miyoshi – 5.8.5
    Disable Gutenberg: by Jeff Starr – 3.1
    Elementor: by Elementor.com – 3.18.3
    Facebook for WooCommerce: by Facebook – 3.1.5
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    ### Inactive Plugins (1) ###
    
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    ### Settings ###
    
    API Enabled: –
    Force SSL: –
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    Currency Position: right_space
    Thousand Separator: .
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    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
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    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to Woo.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Shop base: #9 - /shop/
    Cart: #10 - /cart/
    Checkout: #11 - /checkout/
    My account: #12 - /my-account/
    Terms and conditions: #3 - /privacy-policy/
    
    ### Theme ###
    
    Name: ElenaFarm
    Version: (update to version 0 is available)
    Author URL: 
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: pharmacy2/woocommerce/cart/mini-cart.php version 5.2.0 is out of date. The core version is 7.9.0
    pharmacy2/woocommerce/checkout/form-checkout.php
    pharmacy2/woocommerce/content-single-product.php
    pharmacy2/woocommerce/content-widget-product.php
    pharmacy2/woocommerce/content-widget-reviews.php
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    pharmacy2/woocommerce/order/form-tracking.php version 6.5.0 is out of date. The core version is 7.0.1
    pharmacy2/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1
    pharmacy2/woocommerce/single-product/meta.php
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    pharmacy2/woocommerce/single-product/tabs/tabs.php
    pharmacy2/woocommerce/single-product/up-sells.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
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    Disabled Features: customize-store
    minified-js
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    product-external-affiliate
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-12-26 17:50:15 +01:00
    Options: ?
    Notes: 125
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    Complete: 1,497
    Oldest: 2023-11-24 23:08:23 +0000
    Newest: 2023-12-25 22:08:19 +0000
    
    Pending: 1
    Oldest: 2023-12-26 00:01:18 +0000
    Newest: 2023-12-26 00:01:18 +0000
    
    
    ### Status report information ###
    
    Generated at: 2023-12-25 23:18:51 +01:00
    

    There is nothing suspicious

    also in logs -> 11-25-2023 @ 20:10:39 – Unable to detect valid feed configuration: No catalog ID

    that is beacuse facebok is not connected with the feed

    p.s. i never use that kind of plugin and all my web cites works perfect

    Saif

    (@babylon1999)

    Hello @ckov1,

    Thank you for attaching your system status!

    The team is already aware of this issue; you can check #41569 for details.

    We don’t have an exact timeline for when the team will investigate or resolve the issue at the moment, as bug reports are prioritized based on a few criteria.

    I suggest you subscribe to the report to receive updates. :?)

    Also, feel free to add any feedback you have in the same report as a comment. Additionally, you’re welcome to submit a pull request to resolve the issue. Your contribution would be greatly appreciated!

    Let us know if you have any other questions!

    Thread Starter ckov1

    (@ckov1)

    Still without any news , probably that will be a long story of bug

    Hey, @ckov1!

    I understand this is a frustrating situation. But our team is working on it as fast as possible.

    As soon as we have an update we will share it on the Github thread.

    Thank you for understanding.

    Have a wonderful day!

    Thread Starter ckov1

    (@ckov1)

    Do not know why thread is closed, but problem still exist

    also on github same closed or i do not match the case,

    please share with me how to fix the error/bug

    or simply to make update on woocommerce

    thanks in advance

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @ckov1,

    I’ve checked and confirmed that the issue has been fixed and merged into the core. Have you had a chance to upgrade to the latest version and see if the problem still persists?

    You can track the request here: https://github.com/woocommerce/woocommerce/pull/43497

    Thanks!

    Thread Starter ckov1

    (@ckov1)

    Hi,

    tested all ok,

    thanks for support

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Schedule prices show same normal price’ is closed to new replies.