Schedule Sale Price Not Working Properly

  • Resolved iugoau

    (@iugoau)


    3 months, 3 weeks ago

    Hi,

    I am currently using the following versions of WordPress and WooCommerce:

    • WooCommerce Version:?8.9.3
    • WordPress Version:?6.6.1

    I have encountered an issue where the sale price schedule end date for a product was set to 2024-08-01. Despite this, the sale price is still being displayed on the front end of the website. Could you please assist me in resolving this issue? It seems that the sale price is not expiring as expected.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @iugoau,

    Thank you for reaching out.

    As a very first step, I recommend updating the WooCommerce plugin, as you’re running an outdated version of the plugin. You can find WooCommerce version 9.1.4 here.

    Once that is done, please clear any server side caches to check if the issue persists.

    Let us know how it goes.

    Thread Starter iugoau

    (@iugoau)

    Hi Team,

    I have updated the plugins but still the ticket price is showing sale price not the regular price on frontend.

    • This reply was modified 3 months ago by iugoau.
    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @iugoau,

    I have updated the plugins but still the ticket price is showing sale price not the regular price on frontend.

    I understand you’re still having trouble with the ticket price display after updating your plugins.

    Are you able to confirm the WooCommerce version you’re using?

    Also, to troubleshoot the issue further, please try the following steps:

    1. Clear your website and browser cache.
    2. Deactivate all other plugins except WooCommerce and see if the issue persists. If it doesn’t, reactivate each plugin one by one to identify the conflicting plugin.
    3. Switch to a default WordPress theme like Twenty Twenty-Four or Storefront and check if the issue is still there.

    Please be sure to have a backup in place. Alternatively, you can run the tests on a staging site.

    Looking forward to assisting you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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