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  • Plugin Support Aamir

    (@aamiribsf)

    Hello @fedsmartsites,

    Thank you for sharing the details.

    First, try clicking on the “Reschedule Email” button to see if that resolves the issue. If the problem persists, we recommend uninstalling and reinstalling the plugin on your live site and checking again.

    Let us know how it goes, and feel free to reach out if you need further assistance.

    Best regards,

    Thread Starter fedsmartsites

    (@fedsmartsites)

    As suggested, we tried clicking the “Reschedule Email” but it still is not working.

    We also tried uninstalling and reinstalling the plugin but the issue still persists.

    Video of the issue: https://drive.google.com/file/d/1q6kplVTRjMNhUzCXRunhe8mCQu0hoRCR/view?usp=sharing

    Let us know what steps should we take to fix this?

    Thanks

    Thread Starter fedsmartsites

    (@fedsmartsites)

    Could you please look provide us your feedback? As we are unsure how to fix this.

Viewing 3 replies - 1 through 3 (of 3 total)
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