Scheduled emails are not sent

  • Resolved Samuel222

    (@samuel222)


    10 months, 1 week ago

    Hi, I want to report you, that scheduled emailas are not sent. They are stacked in line and not processed. I need to use schedule for 5 seconds to invoice link create. Can you please help me with this?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    I am really sorry to know you are experiencing problems.

    I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards.

    Plugin Author Algoritmika

    (@algoritmika)

    Hi,

    Please check if WP Cron is enabled on your site. You can do that in “WooCommerce > Status > System status > WordPress cron”.

    If WP Cron is disabled, please try one of these two solutions:

    • enable WP cron – check if you have define( 'DISABLE_WP_CRON', true ); in your wp-config.php file, or
    • switch the “Scheduler” option from “WP Cron” to “Action Scheduler” (in “WooCommerce > Settings > Custom Emails > General > Scheduler”). The option is available since the plugin v2.7.0.

    Hi there,

    I hope you are well and safe.

    We haven’t received any reply regarding the issue. So, we are going to mark the ticket as “Resolved”. But if you have any questions, then please let us know.

    Kind regards,
    Moshtafizur

Viewing 3 replies - 1 through 3 (of 3 total)
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