Scheduled sales not working correctly

  • Resolved andricor

    (@andricor)


    2 months, 2 weeks ago

    We have used this function in the past, but this time we faced an issue.

    Basically we set via ATUM the sale prices with a start and end date. At the start date, the sale price was applied, but in the archive pages or also in the overview woocommerce products page in the backend, the sale price was matching the full price just striked-through.

    In order to workaround the issue we either had to remove the sale dates via ATUM or we had to enter each product in the backend and save it again or in case of a variable product we had to save the variations again. These actions would then correctly apply the sale price and display it correctly on the archive pages.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jose Andres Piera

    (@japiera)

    Hi @andricor ,

    Apologies for any inconvenience caused.

    We’ve been testing the sale dates saved from Stock Central. We’ve found some issues that we’re trying to fix. They can cause the problem you reported in some cases.

    Please open a private ticket here so we can send you the modifications once they are done. That would allow us to ensure your issue is fixed.

    Best Regards,
    José Andrés

    Thread Starter andricor

    (@andricor)

    Thank you for the quick reply!

    Sure, I’ll do that asap.

    Thread Starter andricor

    (@andricor)

    Sorry, BTW…. How do I create a private ticket? ??

    I checked around, but didn’t find the way.

    Thanks

    Plugin Author Jose Andres Piera

    (@japiera)

    Hi @andricor

    Please just choose the ATUM Free category. It will let you create a ticket without asking for a license.

    Best Regards,
    José Andrés

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.