• Resolved Rafa Carvalhido

    (@rafacarvalhido)


    Hi, the plugin is working to generate fields, but the schedule seems not to be working. On the 22nd I generated a feed and uploaded to Google. All good, there!

    But on the 23rd, I created products which did not show on the feed on the 24th. Here′s the settings:
    Every day at 02:00 for 1 time(s) a day.

    I went to look at the documentation and the setting there is different than mine. The documentation page (https://www.wpmarketingrobot.com/support/documentation/auto-update-product-feeds/) shows:

    Every 2 day(s) at 03:00

    How can I make the schedule work? What triggers a new feed generation?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @rafacarvalhido,

    Are you using the latest version of our plugin? You should have version 1.7.1.

    Regards,
    Michel

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @rafacarvalhido,

    Is this topic still an issue? We have updated the plugin again so please update the plugin again to version 1.7.2 and test it again.

    Be aware though that if you’re using the standard cron jobs, you need to have visitors on your site and the automatic update will only start after the set time is passed and when the first visitor enters your website.

    Best regards,
    Michel

    Thread Starter Rafa Carvalhido

    (@rafacarvalhido)

    Hi, As of today, I have version 1.7.1 and it′s not working. Last update was 4 days ago.

    I am updating to 1.7.2 now and let′s see how it goes.

    Although, you mentioned the cron jobs. As per my host advice, I′ve disabled the cron jobs on wordpress and started a new cron job on the server cpanel.

    Does your plugin need the cron job to be running on wordpress itself?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Might be that you need to manually add the cpanel cron job then? As far as I know our plugin should work with alternatives for the wordpress cron jobs.

    You might try to see if the wppfm_feed_update_schedule hook is included in your cpanel cron jobs. If not, try to add it manually.

    The hook name is “wppfm_feed_update_schedule”, the started action should be “WP_Product_Feed_Manager->activate_feed_update_schedules()” and it should run every hour.

    Let me know it that worked.

    Thread Starter Rafa Carvalhido

    (@rafacarvalhido)

    Hey Michel!

    Thanks for your promptness. I just added the cron job you told me. Let′s hope it′ll work.

    Minute Hour Day Month Weekday Command Actions
    0 * * * * WP_Product_Feed_Manager->activate_feed_update_schedules()

    Thread Starter Rafa Carvalhido

    (@rafacarvalhido)

    Nope! That didn′t work for me.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Strange.

    1) Could you confirm you have activated the feed you want to auto-update? (In the feed list the status should be on OK)

    2) Are you using WordPress Cron Jobs or Real Cron Jobs?

    3) And could you confirm you do NOT have the line “define(‘DISABLE_WP_CRON’, true);” in your wp_config.php file?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    @rafacarvalhido, did you have time to check out the three points I mentioned?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @rafacarvalhido,

    If you don’t mind I will close this topic. If you still have an issue with this subject don’t hesitate to reopen it and answer my questions.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Scheduling’ is closed to new replies.