Scheduling not working

Hello,

Please could you install WP Crontrol and check the WordPress >> Tools >> Cron Events tab and take a screenshot?

You may also wish to run a conflict test by temporarily de-activating all plugins aside from UpdraftPlus – save the schedule again and see if the backup occurs.

• This reply was modified 7 months, 2 weeks ago by pbevanudp.

Hi, thanks for your answer!

Here you have WP Control screenshots: https://imgur.com/a/T1q26ay . Apparently there is nothing wrong with the cron.

For you second suggestion, the problem is that even if I schedule a database backup every hour, the first backup is scheduled 12h later. And I cannot leave the website without plugins for so long.

best,

alan

Some additional information:

• I’ve tested to schedule the hourly database backup. When the time comes, nothing happens and the scheduling moves to next hour;
• Not a single line is written to the backup logs, leading me to suspect that the problem is really on scheduling and not on executing the backup. Manual backup works.
• For the daily backups, after saving the configuration the scheduled backup shows on updraft first tab, and the cron job shows in Wp Control List;
• After one hour, the cron job dispears.
• This is happennig on three websites where I recently installed Updraft Backup. I have other websites with similar configurations and it works fine. I even tried to export a configuration from a working website, but the same problem happens.

Hello,

Thank you for the information.

Are the three websites which are experiencing this issue on the same server?

Would it be possible for you to temporarily enable WordPress debugging using a plugin such as this? Once installed and activated switch it on like this.

I would be interested to know if the log captures any issues when this behaviour occurs.

Hi,

Thanks for your answer. The three websites are hosted in different hosts, with different webservers and even different php versions. The only connection between them is the day Updraft was installed, which was this Saturday (6th of April).

As soon as I have some results regarding the logs I come back here.

best,

alan

Hi,

There was nothing showing on the logs.

However, it looks like after wiping and importing a new configurations file it is working now.

Thanks for the support,

alan